Woocommerce Payments: Issue with SEPA DirectDebit

Hi,

I’ve enabled payments via SEPA Direct Debit in WooCommerce Payments.
I have this one customer who always uses it without any problem but today, he tried it several times, but the order would immediately switch to failed, with this error message for me in the admin panel:
Error: The PaymentMethod provided (sepa_debit) is not allowed for this PaymentIntent. Please attach a PaymentMethod of one of the following types: card. Alternatively, update the allowed payment_method_types for this PaymentIntent to include "sepa_debit"

I tried it myself and did not encounter any problem, but then he tried again, and it still wouldn’t work. The only difference I can think of between my test account and his account is that he might have said his billing info as to not have to enter it again.

I noticed that Stripe SEPA direct debit was turned off in the “All payments methods” tab, but then again, Stripe iDEAL (a Dutch means of payment) is also off and it’s not causing any problem (at least that I know of).

Do you have any idea where the problem could originate from?

Thank you for your help.