• Resolved stanchat

    (@stanchat)


    Weeks ago I setup WooCommerce but had to upload my business ss-4 documentation.  While waiting on me to upload my payments and deposit were temporarily disabled.  I recently uploaded the required documentation and stripe accepted this new information however my account remains in a disabled without any way for me to clear or enable.  At my account page when I click "Edit Details" it redirects me to the same page that says that payments and deposits are disabled.  I have corrected all issues with Stripe (https://connect.stripe.com) too.  I just need to re-enable payments

    https://www.dropbox.com/scl/fi/3chzzuyyv8nenlbabplk3/payments_errors.png?rlkey=whz6s5svg968emh92bmhhevxw&dl=0

    https://www.dropbox.com/scl/fi/ag38gal2apqqm4kbuiw4m/payments_errors2.png?rlkey=vj72nmi2rm9f7lagrtxxos4c6&dl=0



    There was a problem redirecting you to the account dashboard. Please try again.

    Account details

    Under review

    Edit details

    Payments:

    Disabled

    Deposits:

    Temporarily suspended (learn more)Active discounts

    Card transactions:United States (US) dollar?(USD)?2.9% + $0.30 per transaction?2.61% + $0.27 per transaction (10% discount)

    Discounted base fee expires on January 19, 2025.




    • This topic was modified 4 months, 4 weeks ago by stanchat. Reason: added new link

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.