woocommerce Payment options don’t load

Hello @webgo82 ,

1. On the checkout page, the preselected woocommerce payment options load a bit slow but eventually they load. However if I select bank transfer or paypal and then switch back to woocommerce payment options, they don’t load anymore.

WooCommerce Payments can take a little bit more time than the built-in gateways as it will load a few JS files from Stripe.com which can take a few seconds.

However, you should be able to select the payment gateways back & forth. I can reproduce the problem that it does not let me select WooCommerce Payments again after selecting the other gateways.

The best way to determine if the issue is being caused by a theme and/or plugin is to:

1. Switch to a default theme i.e. Twenty Twenty / Storefront
2. Deactivate all plugins except WooCommerce and then activate them one by one to figure out the faulty one.

Test your feature after each activation/deactivation. More details on the conflict test here.

If the above does not help please share your WooCommerce configuration details from wp-admin > WooCommerce > Status so we can understand a bit more about the problem.

2. On smartphones not all woocommerce payment options can be displayed if the display is vertical because the box in which they are displayed is not responsive. If I hold the display horizontally I can see all the options.

Can you please check it with a default theme like Storefront?

You can use the Health Check plugin to safely enable troubleshooting mode and deactivate plugins, themes without affecting how your site is available to the visitors. See Troubleshooting using Health Check for more details.

Let us know how the test goes.