• Resolved jradical

    (@jradical)


    Hi guys,

    I’ve tried getting help from my hosting provider, youtube, google, forums but am getting nowhere!

    I cannot get any of the woocommerce pages to display content on my second language on a multi lingual website. English works fine. I’ve used Loco translate to translate the plugin and even when I put the second language pages into Woocommerce settings, the shop, cart & checkout (Im not using my account) don’t show.

    I am a novice, this is my first website I’m trying to set up. I don’t know the first thing about coding. If anyone can help I would be so grateful!!!

    
    ### WordPress Environment ###
    
    Home URL: https://www.chonyang.net
    Site URL: https://www.chonyang.net
    WC Version: 3.2.3
    Log Directory Writable: ?
    WP Version: 4.8.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.24
    PHP Post Max Size: 505 MB
    PHP Time Limit: 5000
    PHP Max Input Vars: 100000
    cURL Version: 7.35.0
    OpenSSL/1.0.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.34
    Max Upload Size: 300 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.2.3
    WC Database Prefix: wp_gjm9cc_
    MaxMind GeoIP Database: ? The MaxMind GeoIP Database does not exist - Geolocation will not function. You can download and install it manually from https://dev.maxmind.com/geoip/legacy/geolite/ to the path: . Scroll down to "Downloads" and download the "Binary / gzip" file next to "GeoLite Country". Please remember to uncompress GeoIP.dat.gz and upload the GeoIP.dat file only.
    Total Database Size: 5.63MB
    Database Data Size: 4.70MB
    Database Index Size: 0.93MB
    wp_gjm9cc_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
    wp_gjm9cc_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    wp_gjm9cc_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
    wp_gjm9cc_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
    wp_gjm9cc_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
    wp_gjm9cc_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
    wp_gjm9cc_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
    wp_gjm9cc_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
    wp_gjm9cc_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
    wp_gjm9cc_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
    wp_gjm9cc_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
    wp_gjm9cc_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
    wp_gjm9cc_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    wp_gjm9cc_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    wp_gjm9cc_commentmeta: Data: 0.02MB + Index: 0.03MB
    wp_gjm9cc_comments: Data: 0.02MB + Index: 0.08MB
    wp_gjm9cc_links: Data: 0.02MB + Index: 0.02MB
    wp_gjm9cc_options: Data: 1.02MB + Index: 0.08MB
    wp_gjm9cc_postmeta: Data: 2.13MB + Index: 0.09MB
    wp_gjm9cc_posts: Data: 1.05MB + Index: 0.06MB
    wp_gjm9cc_termmeta: Data: 0.02MB + Index: 0.03MB
    wp_gjm9cc_terms: Data: 0.02MB + Index: 0.03MB
    wp_gjm9cc_term_relationships: Data: 0.02MB + Index: 0.02MB
    wp_gjm9cc_term_taxonomy: Data: 0.02MB + Index: 0.03MB
    wp_gjm9cc_usermeta: Data: 0.02MB + Index: 0.03MB
    wp_gjm9cc_users: Data: 0.02MB + Index: 0.05MB
    wp_gjm9cc_yoast_seo_links: Data: 0.02MB + Index: 0.02MB
    wp_gjm9cc_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 51
    clients: 5
    custom-css-js: 1
    customize_changeset: 15
    employees: 6
    jetpack_migration: 2
    nav_menu_item: 16
    page: 13
    polylang_mo: 2
    post: 6
    product: 3
    projects: 33
    revision: 75
    services: 12
    testimonials: 2
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ?
    
    ### Active Plugins (13) ###
    
    Polylang: by Frédéric Demarle – 2.2.4
    Contact Form 7: by Takayuki Miyoshi – 4.9.1
    Simple Custom CSS and JS: by Diana Burduja – 3.8
    Jetpack by WordPress.com: by Automattic – 5.4
    Loco Translate: by Tim Whitlock – 2.0.16
    Page Builder by SiteOrigin: by SiteOrigin – 2.5.14
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.10.2
    Sydney Toolbox: by aThemes – 1.01
    WooCommerce: by Automattic – 3.2.3
    WordPress Importer: by wordpressdotorg – 0.6.3
    Yoast SEO: by Team Yoast – 5.7.1
    WPForms Lite: by WPForms – 1.4.2
    WPML Widgets: by Jeroen Sormani – 1.0.6
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: THB (?)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #715 - /th/%e0%b8%a3%e0%b9%89%e0%b8%b2%e0%b8%99%e0%b8%82%e0%b8%b2%e0%b8%a2%e0%b8%82%e0%b8%ad%e0%b8%87-shop/
    Cart: ? Page does not contain the shortcode.
    Checkout: ? Page does not contain the shortcode.
    My account: #712 - /my-account/
    Terms and conditions: #400 - /about-us/
    
    ### Theme ###
    
    Name: Sydney
    Version: 1.42
    Author URL: https://athemes.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: sydney/woocommerce/single-product/add-to-cart/simple.php
    

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • ValeDeOro

    (@valedeoro)

    Automattic Happiness Engineer

    Thank you for the status report! It shows that your cart and your checkout are missing the shortcodes necessary to show WooCommerce content. You can find more about this here: https://docs.woocommerce.com/document/woocommerce-shortcodes/#section-1
    Please make sure to add [woocommerce_cart] to your cart page and [woocommerce_checkout] to your checkout page.

    If you want to create a multilingual website, Loco Translate is not the right plugin for you. Loco can help you to translate, but it does not manage different versions of the website. You want to look at WPML, Multilingual Press or Polylang (to name just a view) instead.

    Thread Starter jradical

    (@jradical)

    Thanks so much for your response & that link!
    I understand those pages were missing shortcodes, but what about the shop page? That seems to have the shortcode but still no content displayed.. :/

    Plugin Support Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi @jradical

    You would need to select the Shop page like this.

    Once you have done this then the products will appear on that selected page. No shortcodes involved for this one.

    Cheers!

    Thread Starter jradical

    (@jradical)

    Thanks Praveen,
    Im getting closer. What I found is that when I have the default language Shop page set up that way everything works.
    When I use the second language through Polylang, that’s where I’m finding the issue is.
    Any ideas?

    Thread Starter jradical

    (@jradical)

    Also, is there a way to get rid of the sidebar here?

    https://www.chonyang.net/shop/

    Thread Starter jradical

    (@jradical)

    I’ve fixed the issue. I’m embarrassed to say it was as simple as not having my product pages translated to the second language so the plugin couldn’t see anything! Oh well at least I can move on with my life now ??

    Still would like to know how to remove the sidebar though..

    ValeDeOro

    (@valedeoro)

    Automattic Happiness Engineer

    The sidebar depends on the theme that you are using. If you check your shop page, do you have the option to choose a “default width” template, like this:

    If this is not the case, you’ll have to create the template yourself or get in touch with the plugin author.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Woocommerce pages not displaying. Tried everything, please help!’ is closed to new replies.