Woocommerce order status not changing after payment captured

  • Resolved vmpetsmart

    (@vmpetsmart)


    12 months ago

    I am using Razorpay as payment gateway . Whenever the user checkout and pay for their order . Payment gets captured by the PG and In the WooCommerce order status not changing to processing from pending payment . Why is this happening. This issue is been for a month .

    • This topic was modified 12 months ago by vmpetsmart.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @vmpetsmart

    Thanks for reaching out!

    I am sorry to hear that you’re having issues using the Razorpay plugin on your site.

    Can you please open a support request for us to investigate further about your issue?

    Meanwhile, I will be marking this thread as resolved since your concern would be best handled by our Happiness Engineers there.

    Thanks!

    Thread Starter vmpetsmart

    (@vmpetsmart)

    support ticket created

Viewing 2 replies - 1 through 2 (of 2 total)
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