Woocommerce Order Received 404

Hi,

when you say 404 page , could you please do me a screenshot of it ?

is it webserver’s white 404 page ? or WP’s 404 page ?

Best regards,

It is the friendly WP theme 404.
Thanks

Hi,

Could you please provide the report number ?

You can get it from toolbox —> report —> click “send to LiteSpeed”

Best regards,

Server Variables
    SERVER_SOFTWARE = LiteSpeed
    DOCUMENT_ROOT = /home/username/domainname.co.uk
    X-LSCACHE = on,crawler
    LSWCP_TAG_PREFIX = 367
    WP_SITEURL = NULL
    WP_HOME = NULL
    WP_CONTENT_DIR = /home/username/domainname.co.uk/wp-content
    SHORTINIT = false
    LSCWP_CONTENT_DIR = /home/username/domainname.co.uk/wp-content
    LSCWP_CONTENT_FOLDER = wp-content
    LSCWP_DIR = /home/username/domainname.co.uk/wp-content/plugins/litespeed-cache/
    LITESPEED_TIME_OFFSET = 3600.0
    LITESPEED_SERVER_TYPE = LITESPEED_SERVER_ENT
    LITESPEED_CLI = NULL
    LITESPEED_ALLOWED = true
    LITESPEED_ON = true
    LSWCP_TAG_PREFIX = 367
    COOKIEHASH = 0687026bba133a385d28b23d512b0411

Wordpress Specific Extras
    wordpress version = 5.4.2
    siteurl = https://domainname.co.uk
    home = https://domainname.co.uk
    home_url = https://domainname.co.uk
    locale = en_US
    active theme = Storefront Child Theme
    active plugins = array (
  0 => 'contact-form-7-captcha-pro/contact-form-7-captcha-pro.php',
  1 => 'contact-form-7/wp-contact-form-7.php',
  2 => 'duplicate-post/duplicate-post.php',
  3 => 'facebook-for-woocommerce/facebook-for-woocommerce.php',
  4 => 'homepage-control/homepage-control.php',
  5 => 'iubenda-cookie-law-solution/iubenda_cookie_solution.php',
  6 => 'limit-login-attempts-reloaded/limit-login-attempts-reloaded.php',
  7 => 'litespeed-cache/litespeed-cache.php',
  8 => 'post-smtp/postman-smtp.php',
  9 => 'simple-301-redirects/wp-simple-301-redirects.php',
  10 => 'storefront-blog-excerpt/storefront-blog-excerpt.php',
  11 => 'woo-gutenberg-products-block/woocommerce-gutenberg-products-block.php',
  12 => 'woocommerce-gateway-paypal-express-checkout/woocommerce-gateway-paypal-express-checkout.php',
  13 => 'woocommerce-gateway-stripe/woocommerce-gateway-stripe.php',
  14 => 'woocommerce-google-analytics-integration/woocommerce-google-analytics-integration.php',
  15 => 'woocommerce-pdf-invoices-packing-slips/woocommerce-pdf-invoices-packingslips.php',
  16 => 'woocommerce-product-addons/woocommerce-product-addons.php',
  17 => 'woocommerce/woocommerce.php',
  18 => 'wordpress-seo/wp-seo.php',
  19 => 'wp-migrate-db/wp-migrate-db.php',
  20 => 'wps-hide-login/wps-hide-login.php',
)
    cloud = array (
  'curr_request.wp/ver' => 0,
  'last_request.wp/ver' => 1594263732,
  'token_ts' => 1589498794,
  'is_linked' => 0,
  'apikey_ts' => 1589498852,
  'curr_request.d/nodes' => 0,
  'last_request.d/nodes' => 1593871405,
  'server.health' => 'https://node2.quic.cloud',
  'server_date.health' => 1593871406,
  'curr_request.health-speed' => 0,
  'usage.health' => 
  array (
    'total_used' => '1',
    'used' => '1',
    'quota' => '1000',
    'pag_used' => '0',
    'pag_bal' => '0',
    'pkgs' => '4',
  ),
  'last_request.health-speed' => 1593871406,
)

LSCache Plugin Options
    _version = 3.2.4
    hash = DDsmLAMWvmjuPzthwlCPbasL3KNx2JXm
    auto_upgrade = true
    api_key = 1588A908A41BEC23E5F3F742927681C0
    server_ip = 
    news = false
    cache = true
    cache-priv = true
    cache-commenter = true
    cache-rest = true
    cache-page_login = true
    cache-favicon = true
    cache-resources = true
    cache-mobile = false
    cache-mobile_rules = array (
  0 => 'Mobile',
  1 => 'Android',
  2 => 'Silk/',
  3 => 'Kindle',
  4 => 'BlackBerry',
  5 => 'Opera Mini',
  6 => 'Opera Mobi',
)
    cache-browser = false
    cache-exc_useragents = array (
)
    cache-exc_cookies = array (
)
    cache-exc_qs = array (
)
    cache-exc_cat = array (
)
    cache-exc_tag = array (
)
    cache-force_uri = array (
)
    cache-force_pub_uri = array (
)
    cache-priv_uri = array (
)
    cache-exc = array (
  0 => '^checkout/',
  1 => '/checkout/*',
)
    cache-exc_roles = array (
  0 => 'administrator',
)
    cache-drop_qs = array (
  0 => 'fbclid',
  1 => 'gclid',
  2 => 'utm*',
  3 => '_ga',
)
    cache-ttl_pub = 604800
    cache-ttl_priv = 1800
    cache-ttl_frontpage = 604800
    cache-ttl_feed = 0
    cache-ttl_rest = 604800
    cache-ttl_browser = 2592000
    cache-ttl_status = array (
  0 => '403 3600',
  1 => '404 3600',
  2 => '500 3600',
)
    cache-login_cookie = 
    cache-vary_group = array (
  'administrator' => '99',
  'author' => '0',
  'contributor' => '0',
  'customer' => '0',
  'editor' => '0',
  'shop_manager' => '0',
  'subscriber' => '0',
  'wpseo_editor' => '0',
  'wpseo_manager' => '0',
)
    purge-upgrade = true
    purge-stale = true
    purge-post_all = false
    purge-post_f = true
    purge-post_h = true
    purge-post_p = true
    purge-post_pwrp = true
    purge-post_a = true
    purge-post_y = false
    purge-post_m = true
    purge-post_d = false
    purge-post_t = true
    purge-post_pt = true
    purge-timed_urls = array (
)
    purge-timed_urls_time = 
    purge-hook_all = array (
  0 => 'switch_theme',
  1 => 'wp_create_nav_menu',
  2 => 'wp_update_nav_menu',
  3 => 'wp_delete_nav_menu',
  4 => 'create_term',
  5 => 'edit_terms',
  6 => 'delete_term',
  7 => 'add_link',
  8 => 'edit_link',
  9 => 'delete_link',
)
    esi = false
    esi-cache_admbar = true
    esi-cache_commform = true
    esi-nonce = array (
  0 => 'stats_nonce',
  1 => 'subscribe_nonce',
)
    util-instant_click = false
    util-no_https_vary = false
    debug-disable_all = false
    debug = 0
    debug-ips = array (
  0 => '127.0.0.1',
)
    debug-level = false
    debug-filesize = 3
    debug-cookie = false
    debug-collaps_qs = false
    debug-inc = array (
)
    debug-exc = array (
)
    db_optm-revisions_max = 0
    db_optm-revisions_age = 0
    optm-css_min = false
    optm-css_inline_min = false
    optm-css_comb = false
    optm-css_comb_priority = false
    optm-css_unique = false
    optm-ucss = false
    optm-ucss_async = false
    optm-css_http2 = false
    optm-css_exc = array (
)
    optm-js_min = false
    optm-js_inline_min = false
    optm-js_comb = false
    optm-js_comb_priority = false
    optm-js_http2 = false
    optm-js_exc = array (
)
    optm-ttl = 604800
    optm-html_min = false
    optm-qs_rm = false
    optm-ggfonts_rm = false
    optm-css_async = false
    optm-ccss_gen = true
    optm-ccss_async = true
    optm-css_async_inline = true
    optm-css_font_display = 0
    optm-js_defer = false
    optm-js_inline_defer = 0
    optm-emoji_rm = false
    optm-exc_jq = true
    optm-ggfonts_async = false
    optm-max_size = 1
    optm-rm_comment = false
    optm-exc_roles = array (
)
    optm-ccss_con = 
    optm-js_defer_exc = array (
)
    optm-dns_prefetch = array (
)
    optm-dns_prefetch_ctrl = false
    optm-exc = array (
)
    optm-ccss_sep_posttype = array (
)
    optm-ccss_sep_uri = array (
)
    object = false
    object-kind = false
    object-host = localhost
    object-port = 11211
    object-life = 360
    object-persistent = true
    object-admin = true
    object-transients = true
    object-db_id = 0
    object-user = 
    object-pswd = 
    object-global_groups = array (
  0 => 'users',
  1 => 'userlogins',
  2 => 'usermeta',
  3 => 'user_meta',
  4 => 'site-transient',
  5 => 'site-options',
  6 => 'site-lookup',
  7 => 'blog-lookup',
  8 => 'blog-details',
  9 => 'rss',
  10 => 'global-posts',
  11 => 'blog-id-cache',
)
    object-non_persistent_groups = array (
  0 => 'comment',
  1 => 'counts',
  2 => 'plugins',
)
    discuss-avatar_cache = false
    discuss-avatar_cron = false
    discuss-avatar_cache_ttl = 604800
    media-lazy = false
    media-lazy_placeholder = 
    media-placeholder_resp = false
    media-placeholder_resp_color = #cfd4db
    media-placeholder_resp_svg = <svg xmlns="https://www.w3.org/2000/svg" width="{width}" height="{height}" viewBox="0 0 {width} {height}"><rect width="100%" height="100%" fill="{color}"/></svg>
    media-lqip = false
    media-lqip_qual = 4
    media-lqip_min_w = 150
    media-lqip_min_h = 150
    media-placeholder_resp_async = true
    media-iframe_lazy = false
    media-lazyjs_inline = false
    media-lazy_exc = array (
)
    media-lazy_cls_exc = array (
)
    media-lazy_parent_cls_exc = array (
)
    media-iframe_lazy_cls_exc = array (
)
    media-iframe_lazy_parent_cls_exc = array (
)
    media-lazy_uri_exc = array (
)
    img_optm-auto = false
    img_optm-cron = true
    img_optm-ori = true
    img_optm-rm_bkup = false
    img_optm-webp = false
    img_optm-lossless = false
    img_optm-exif = false
    img_optm-webp_replace = false
    img_optm-webp_attr = array (
  0 => 'img.src',
  1 => 'div.data-thumb',
  2 => 'img.data-src',
  3 => 'div.data-large_image',
  4 => 'img.retina_logo_url',
)
    img_optm-webp_replace_srcset = false
    img_optm-jpg_quality = 82
    crawler = true
    crawler-inc_posts = true
    crawler-inc_pages = true
    crawler-inc_cats = true
    crawler-inc_tags = true
    crawler-exc_cpt = array (
)
    crawler-order_links = 0
    crawler-usleep = 500
    crawler-run_duration = 400
    crawler-run_interval = 600
    crawler-crawl_interval = 86400
    crawler-threads = 3
    crawler-timeout = 30
    crawler-load_limit = 1
    crawler-sitemap = https://domainname.co.uk/sitemap_index.xml
    crawler-drop_domain = true
    crawler-map_timeout = 120
    crawler-roles = array (
)
    crawler-cookies = array (
)
    misc-htaccess_front = 
    misc-htaccess_back = 
    misc-heartbeat_front = false
    misc-heartbeat_front_ttl = 60
    misc-heartbeat_back = false
    misc-heartbeat_back_ttl = 60
    misc-heartbeat_editor = false
    misc-heartbeat_editor_ttl = 15
    cdn = false
    cdn-ori = array (
)
    cdn-ori_dir = array (
  0 => 'wp-content',
  1 => 'wp-includes',
  2 => '/min/',
)
    cdn-exc = array (
)
    cdn-remote_jq = 0
    cdn-quic = false
    cdn-cloudflare = false
    cdn-cloudflare_email = 
    cdn-cloudflare_key = 
    cdn-cloudflare_name = 
    cdn-cloudflare_zone = 
    cdn-mapping = array (
  0 => 
  array (
    'url' => false,
    'inc_img' => '1',
    'inc_css' => '1',
    'inc_js' => '1',
    'filetype' => '.aac
.css
.eot
.gif
.jpeg
.js
.jpg
.less
.mp3
.mp4
.ogg
.otf
.pdf
.png
.svg
.ttf
.woff',
  ),
)
    cdn-attr = array (
  0 => '.src',
  1 => '.data-src',
  2 => '.href',
  3 => '.poster',
  4 => 'source.srcset',
)
    _cache = true
    wc_update_interval = 0
    wc_shop_use_front_ttl = 1
    woo_cache_cart = 1

/home/username/domainname.co.uk/.htaccess contents:
RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301,NE] 

# BEGIN LSCACHE
## LITESPEED WP CACHE PLUGIN - Do not edit the contents of this block! ##
<IfModule LiteSpeed>
RewriteEngine on
CacheLookup on
RewriteRule .* - [E=Cache-Control:no-autoflush]

### marker CACHE RESOURCE start ###
RewriteRule wp-content/.*/[^/]*(responsive|css|js|dynamic|loader|fonts)\.php - [E=cache-control:max-age=3600]
### marker CACHE RESOURCE end ###

### marker FAVICON start ###
RewriteRule favicon\.ico$ - [E=cache-control:max-age=86400]
### marker FAVICON end ###

### marker DROPQS start ###
CacheKeyModify -qs:fbclid
CacheKeyModify -qs:gclid
CacheKeyModify -qs:utm*
CacheKeyModify -qs:_ga
### marker DROPQS end ###

</IfModule>
## LITESPEED WP CACHE PLUGIN - Do not edit the contents of this block! ##
# END LSCACHE
# BEGIN NON_LSCACHE
## LITESPEED WP CACHE PLUGIN - Do not edit the contents of this block! ##
## LITESPEED WP CACHE PLUGIN - Do not edit the contents of this block! ##
# END NON_LSCACHE
# BEGIN WordPress
# The directives (lines) between BEGIN WordPress and END WordPress are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

Thanks

Hi,

Please create a ticket here, we will investigate it further

Best regards,