WooCommerce order numbers changed with default sequence

Hi @vishal4sphere,

Thanks for reaching out to us.

We are sorry for the inconvenience caused. There is a chance that if you are using the timezone city instead of UTC time offset in WordPress can cause the issue. We will address it within the plugin in an immediate release. However, as a temporary workaround, kindly use the below-mentioned code snippet to your active theme’s functions.php and check.

add_filter('wt_sequential_is_old_order','__return_false');

After adding the line in functions.php, issue still there.

Still new orders getting generated as 14 digit numbers instead of 5 digit number which i had set on sequential plugin.

Hi @vishal4sphere,

Thanks for getting back in touch and sharing the information.

We were not able to replicate the issue when we tested the scenario on our end. Could you please share your WooCommerce system status report (WooCommerce>status>system status report) via this link for a primary understanding of your system environment?

Submitted the status report.
Your ticket number is 44128.

Hi @vishal4sphere,

Thanks for sharing the information.

We have identified and fixed the issue in the latest version (v1.4.8) of our plugin. Kindly follow the below-mentioned instructions to fix the issue on your site.

Instructions:

1. Copy this code snippet to your active theme’s functions.php
2. Deactivate and delete the existing Sequential Order Numbers for WooCommerce plugin.
3. Remove the previously added code in step 1 from the functions.php. (Important)
4. Install and activate the latest version of the plugin (v1.4.8).

Try this out and let us know how it works.