WooCommerce order emails are not translated except the very first email
-
Dear Developer,
I’ve been trying to use WeGlot on my WooCommerce store since early 2018 but some bugs such as ‘Redirect URL on checkout WooCommerce’ prevented me from using it. I re-installed WeGlot last month and was excited to see a lot of improvement and bug fixes.
However I believe there’s still one crucial thing that needs some attention for this plugin to be fully compatible with WooCommerce.Issue: WeGlot plugin does not translate emails in customers’ preferred language except the very first email they receive when they land on thankyou page.
Steps to Reproduce:
1. A customer purchase an item on WooCommerce store and land on /order-received/ page
2. WooCommerce order notification email (Processing Email) will be sent to the customer in chosen language
3. An admin changes the status of the order to ‘Completed’ after shipping the product
4. WooCommerce order delivery conformation email (Completed Email) will be sent to the customer in store’s default language
(Remarks: If an order has on-hold status, then the customer will receive on-hold email in their chosen language and will receive processing, completed emails in store’s default language)Suggestions:
I think information of the selected language needs be stored with each order so that subsequent emails can be sent in correct languages for both logged-in users and guest checkouts.
- The topic ‘WooCommerce order emails are not translated except the very first email’ is closed to new replies.