Woocommerce not updating

  • Resolved sandzee33987

    (@sandzee33987)


    4 years, 5 months ago

    Hello! I just tried to update woocommerce but the site faced a critical error and through recovery mode, I could retrieve it.

    The error is:

    Plugin could not be activated because it triggered a fatal error.

    Warning: require(/home/u999647861/domains/bigcontentbay.com/public_html/wp-content/plugins/woocommerce/src/Autoloader.php): failed to open stream: No such file or directory in /home/u999647861/domains/bigcontentbay.com/public_html/wp-content/plugins/woocommerce/woocommerce.php on line 24

    Fatal error: require(): Failed opening required ‘/home/u999647861/domains/bigcontentbay.com/public_html/wp-content/plugins/woocommerce/src/Autoloader.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/u999647861/domains/bigcontentbay.com/public_html/wp-content/plugins/woocommerce/woocommerce.php on line 24

    Tell me how to make it work.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter sandzee33987

    (@sandzee33987)

    The complete error is:

    Warning: require(/home/u999647861/domains/bigcontentbay.com/public_html/wp-content/plugins/woocommerce/src/Autoloader.php): failed to open stream: No such file or directory in /home/u999647861/domains/bigcontentbay.com/public_html/wp-content/plugins/woocommerce/woocommerce.php on line 24

    Fatal error: require(): Failed opening required ‘/home/u999647861/domains/bigcontentbay.com/public_html/wp-content/plugins/woocommerce/src/Autoloader.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/u999647861/domains/bigcontentbay.com/public_html/wp-content/plugins/woocommerce/woocommerce.php on line 24

    Thread Starter sandzee33987

    (@sandzee33987)

    I dn know what to write in line 24. Kindly guide me

    Nancy

    (@nancythanki)

    Hi there, have you been able to resolve this?

    If not, are you able to make a full backup of your site (database and files), run updates for everything that’s out of date, and then let me know if the problem still persists? Often times, current issues can be resolved simply because your website’s software is outdated.

    Hi @sandzee33987,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread ??

Viewing 4 replies - 1 through 4 (of 4 total)
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