WooCommerce – Not possible to create Shipping zones

Hi @moehime

We cannot create new Shipping zones. We already tried: inactive plugins and try, not working.

From what I understand, you’re having trouble creating new Shipping zones even after deactivating plugins. Let’s see if we can solve this together!

First off, make sure you’re using the latest version of WooCommerce. An outdated version might be causing this problem. You can verify this on your WordPress dashboard by navigating to ‘Plugins’ > ‘Installed Plugins’. If there’s an update available for WooCommerce, go ahead and install it.

If you’ve already updated WooCommerce, try these steps:

1. Go to: WooCommerce > Settings > Shipping > Shipping Zones.
2. Select Add shipping zone at the top.
3. Enter a descriptive Zone Name, and select Zone Regions that apply. Regions can consist of a) Countries, b) States, or c) Continents.
4. Select Limit to specific zip/postcodes (if applicable) to further narrow which customers match this zone.
5. Select which Shipping Methods are available in this zone.
6. Save changes.

?? You can find more information about Setting up Shipping Zones Here

If you’re still unable to create new shipping zones after following these steps, there might be a conflict with your theme or another plugin. To check this, switch temporarily to the default WordPress theme (Storefront) and disable all plugins except WooCommerce to see if the problem continues. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts

If none of these solutions work, we’ll need more details to assist you further. It would be incredibly helpful if you could send us a screenshot of what you see when you try to create a new shipping zone. This will help us understand what might be going wrong.

You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

Also, it would be great if you could share your site’s System Status report. This will give us a better understanding of your site’s setup and help us pinpoint the issue. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

If there are any fatal error logs, please share them as well. You can locate these under WooCommerce > Status > Logs.

Once you have that, please paste it inside a Code block in your reply, or use https://pastebin.com/ to paste it and share the link with us.

Thank you for your patience and cooperation in this matter. I’m looking forward to your response so we can solve this issue for you.

Hello everyone,

I have a similar problem. I can’t create new shipping zones because I can’t see the button “Add New Shipping zones”. I have the latest update of WooCommerce.

Can you help me?
Thank you!

Hi @simonesgarro

I have a similar problem. I can’t create new shipping zones because I can’t see the button “Add New Shipping zones”. I have the latest update of WooCommerce. Can you help me?

From what I understand, you’re having trouble creating new shipping zones because the “Add New Shipping Zones” button isn’t appearing for you, despite having the latest WooCommerce update.

Here’s a suggestion: Try the steps that were previously outlined in this thread:

1. Navigate to: WooCommerce > Settings > Shipping > Shipping Zones.
2. Check if you can see the “Add shipping zone” option at the top.

Image Link: https://snipboard.io/onV1qT.jpg

For more details on how to set up Shipping Zones, check out this guide ?? Setting up Shipping Zones

If the “Add New Shipping Zones” button is still missing after trying these steps, it could be due to a conflict with your theme or another plugin. To rule this out, switch temporarily to the default WordPress theme (Storefront) and disable all plugins except WooCommerce. Here’s a helpful guide on how to test for conflicts: ?? How to Test for Plugin and Theme Conflicts

If the issue persists, I would kindly ask you to start a ?? new topic in our support forum. This is in line with our ?? forum’s best practices and allows us to focus on your specific issue. It also makes it easier for other users who might be facing the same problem to find and learn from the discussion.

When creating your new topic, please provide as much information as you can, such as a screenshot of what you see when you attempt to create a new shipping zone, your site’s System Status report, and any fatal error logs. This will help us understand the problem better and assist you more efficiently.

You can use https://snipboard.io to share screenshots. Just follow the instructions on the page and paste the URL in your reply.

Thank you for your understanding and cooperation. We look forward to assisting you further in the new topic.