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Resolved amadzafar
(@amadzafar)

2 years, 4 months ago

I’m making a site where I need users logged in when the account is created during checkout completion. One of my sites auto logs the user and my other site doesn’t auto log but shows only thank you page without logging in. Not sure why is this behavior happening! Guest checkout is disabled too. These are my account settings in woocommerce https://i.imgur.com/KVpkamE.png.

Viewing 3 replies - 1 through 3 (of 3 total)

(@rainfallnixfig)

Thanks for reaching out.

I was unable to replicate what you describe – once the customer creates an account during checkout and places an order, the customer is successfully created in WP Dashboard > Users and remains logged into the site.

Does it work if you disable all plugins except WooCommerce and enable a default theme like Storefront or Twenty Twenty-Two? Can you also try using a different browser and/or navigating in private mode?

If it doesn’t help, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Can you also share a copy of any fatal error log found under WooCommerce > Status > Logs (if available)?

Cheers.

Thread Starter

amadzafar

(@amadzafar)

2 years, 4 months ago

Here is the system report. I’m using the same theme and plugins on other site where user auto logs in successfully after placing order.


### WordPress Environment ###

WordPress address (URL): https://aiinviteonly.com
Site address (URL): https://aiinviteonly.com
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 8.0.29-cll-lve
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wp_
Total Database Size: 9.19MB
Database Data Size: 6.56MB
Database Index Size: 2.63MB
wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.05MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.23MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mylisting_events: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mylisting_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mylisting_relations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mylisting_visits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mylisting_workhours: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_options: Data: 3.02MB + Index: 0.08MB + Engine InnoDB
wp_postmeta: Data: 1.52MB + Index: 0.27MB + Engine InnoDB
wp_posts: Data: 0.28MB + Index: 0.06MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 5
customize_changeset: 3
elementor_library: 1
nav_menu_item: 4
page: 15
post: 2
product: 1
revision: 282
shop_coupon: 1
shop_order: 32
wc_membership_plan: 1
wc_user_membership: 3
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (12) ###

Place Order Without Payment for WooCommerce: by Nitin Prakash – 2.2
404page - your smart custom 404 error page: by Peter Raschendorfer – 11.3.1
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.6
Duplicate Page: by mndpsingh287 – 4.4.8
Elementor Pro: by Elementor.com – 3.6.5
Elementor: by Elementor.com – 3.6.7
Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.24.1
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.1
WooCommerce Memberships: by SkyVerge – 1.22.11
WooCommerce: by Automattic – 6.7.0
Wordfence Security: by Wordfence – 7.5.11

### Inactive Plugins (3) ###

Akismet Anti-Spam: by Automattic – 4.2.2
Hello Dolly: by Matt Mullenweg – 1.7.2
WPForms Lite: by WPForms – 1.7.5.1

### Must Use Plugins (1) ###

WordPress automation by App: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: ? Page not set
Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
Checkout: #319 - /application-form/
My account: ? Page does not contain the [woocommerce_my_account] shortcode.
Terms and conditions: ? Page not set

### Theme ###

Name: My Listing Child
Version: 1.1
Author URL: https://27collective.net/
Child Theme: ?
Parent Theme Name: My Listing
Parent Theme Version: 2.9.2
Parent Theme Author URL: https://27collective.net/
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –

### Memberships ###

Restriction mode:: Redirect to page
Public content:: –
Excluded from discounts:: –
Membership plans:: 1
Registration Success:: Members: 3Access method: Product(s) purchaseAccess length: Specific length (1 days)

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Not scheduled
Options: ?
Notes: 33
Onboarding: skipped

### Action Scheduler ###

Complete: 142
Oldest: 2022-07-14 15:59:08 +0000
Newest: 2022-07-19 02:03:59 +0000

Pending: 8
Oldest: 2022-07-19 11:30:32 +0000
Newest: 2022-07-24 22:33:11 +0000

### Status report information ###

Generated at: 2022-07-19 02:47:09 +00:00

Here is the log, these errors are from filters I’m using in function.php

2022-07-19T00:00:34+00:00 CRITICAL Uncaught Error: Class name must be a valid object or a string in /home/amal1538/aiinviteonly.com/wp-content/themes/my-listing-child/functions.php:121
Stack trace:
#0 /home/amal1538/aiinviteonly.com/wp-includes/class-wp-hook.php(307): coupon_error_message_change('Please enter a ...', 111, NULL)
#1 /home/amal1538/aiinviteonly.com/wp-includes/plugin.php(189): WP_Hook->apply_filters('Please enter a ...', Array)
#2 /home/amal1538/aiinviteonly.com/wp-content/plugins/woocommerce/includes/class-wc-coupon.php(1097): apply_filters('woocommerce_cou...', 'Please enter a ...', 111, NULL)
#3 /home/amal1538/aiinviteonly.com/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(210): WC_Coupon::get_generic_coupon_error(111)
#4 /home/amal1538/aiinviteonly.com/wp-includes/class-wp-hook.php(307): WC_AJAX::apply_coupon('')
#5 /home/amal1538/aiinviteonly.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#6 /home/amal1538/aiinviteonly.com/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
#7 /home/a in /home/amal1538/aiinviteonly.com/wp-content/themes/my-listing-child/functions.php on line 121

Plugin Support

Sandip Mondal – a11n

(@sandipmondal)

2 years, 4 months ago

Hi @amadzafar,

Thanks for sharing the details.

To address the fatal error, can you please remove that filter from functions.phpand check if the user is auto-logged in after checkout as expected?

If the user is still not auto-logged in, please disable all the plugins except WooCommerce and switch to Storefront Theme and check.

Let us know how it goes! ??

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Woocommerce new user not auto logging in after checkout.’ is closed to new replies.