Woocommerce New Order Email definitely not working

  • Hello guys.

    Yes i saw same thread with similar name on the very first page but there’s no any help in it and it’s being closed – hence my new thread.

    So my issue with WP Mail Logging plugin is that Woocommerce New Order Email is most definitely not being Logged. I am speaking about new email order which is being sent to store owner.

    Here are some facts from my scenario:

    1. New Email order is definitely being sent – i am the one getting it
    2. All other Woocommerce emails ARE recorded in this plugin. So for example Completed order sent to customer is there. Or Woocommerce account creation email is being logged. Even emails sent from other plugins like Contact Form 7 are normally logged.
    3. There is no any additional plugin or some function in functions.php which could interfere with WP Mail Logging plugin.
    4. New order was definitely logged in – in past it worked normally.
    5. Woocommerce 3.7.0 here
    6. Latest wordpress 5.2.2

    Correct me if i am wrong but is official response from main developer of WP Mail Logging plugin “perhaps something is changed in woocommerce”? – Note i am aware that plugin is free and i am grateful i just want to know is this official statement so i can know what to do next.

    Is there any chance we could debug this by ourselves to help main developer of this plugin to pinpoint what is causing this bug?

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter sino27

    (@sino27)

    Update: i just noticed that your plugin is untested with my version of wordpress (5.2.2). Maybe that has to have something with the issue itself maybe not. I guess it’s Woocommerce issue.

    My question is – is there anything else i could do to pinpoint this issue? Let me know I would really like to help.

    Oh and once again i do realize it’s free plugin and i most definitely realize your time matters to yo and you can spend it better then providing support (better like with your family). I don’t expect you to respond here anytime soon. Take your time.

    If you want me to run some other plugins or something let me know. Have some great weekend.

    Thread Starter sino27

    (@sino27)

    ahh so the plugin was sold and changed owner to MailPoet. That’s why we didn’t get any replies from original dev (i guess).

    Well time to change to something else. Because who know when new owner will sort out existing issues.

    Any alternative?

    Because of this issue I have now moved to “Mail Debug for WooCommerce” which appears to be working well so far.

Viewing 3 replies - 1 through 3 (of 3 total)
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