Woocommerce My Account Log In Page Not Working

  • Resolved wpgplclub

    (@wpgplclub)


    3 years, 5 months ago

    Hello,
    For the last few days, my Woocommerce login system is not working in my account. Whenever I try to log in, it says, “ERROR: A username and password must be provided.” though I entered the correct username & password.

    But my WordPress default login page (wpgplclub.com/wp-login.php) is working fine. Also, I tried to change my theme, but the same error occurred. So, this is not the problem of my theme.

    I need assistance with this issue. I appreciate any help you can provide.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hello @wpgplclub,

    Based on what you mention you’re able to access your WordPress Dashboard, correct? If so, you could change your WooCommerce account password from Users → (Click on your Username) → Set New Password (next to New Password).

    Make sure your Username (or email address) and your new password are correct when you’re logging in to your account page.

    If it still doesn’t work after saving a new password, disable all plugins except WooCommerce and try logging in again.

    We’ll be here if you need further help.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to find a way forward with the issue.

    Please feel free to create a new thread if you have further questions.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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