Woocommerce mobile app – user permissions

Hello @webeedoo,

Based on my testing, I was able to change the order status using a new WordPress.com account with a shop manager role. Therefore, I suspect that the issue may be related to the modified roles.

Link to image: https://d.pr/i/LFNeiP

The WooCommerce mobile app doesn’t really have room for customization so I recommend working with the Role Editor plugin to solve this.

Alternatively, you can create your own WooCommerce app using the rest API or just use open the site dashboard from a mobile browser.

Hope this helps!

Hello,

thank you for your reply.

I already tried the Role Editor plugin but it didn’t work the way I wanted. When I disable the user to see reports he can’t change order status as well.

I need the user to change the order statuses but to not see the reports.

do you have any other idea how to achieve this?

I need the user to change the order statuses but to not see the reports.

The WooCommerce dashboard is pretty responsive on a mobile browser without the need for the app.

That said, I tried digging deeper into this and found a WordPress filter to limit the user capabilities named user_has_cap .

I removed the view_woocommerce_reports capability from the shop manager test user created in my previous response and I am no longer seeing the reports BUT I can still change the order status.

Link to image: https://d.pr/i/hhAPZD

add_filter( 'user_has_cap', 'disable_shop_manager_reports', 10, 3 );

function disable_shop_manager_reports( $allcaps, $caps, $args ) {

    // check if the user has the shop manager role
    if ( isset( $allcaps['shop_manager']  ) ) {
    
        // remove the view_woocommerce_reports capability
        $allcaps['view_woocommerce_reports']=false; 
    }

    return $allcaps;
}

You can add the code above to your functions.php file or use a plugin like Code snippet.

Make sure you remove anything added or removed by the role editing plugin.

Also, please create a backup of your site before adding the snippet just in case things go wrong.

Alternatively, you can add the snippet to a staging environment first. If your host doesn’t offer a staging solution, you can use WP-STAGING.


Let us know how it goes!