WooCommerce Missing Header/Title After WP Update
-
As of the time I post this, the URL above works because we rolled back our version of WooCommerce. The pages showed “Template part has been deleted or is unavailable: header” (and footer). And this version of Woo is also trying to make our woo page template called template-canvas.php – https://www.screencast.com/t/IIie3rcAEM1 – which we never had before. A recent update to WordPress (we ruled out plugins) caused out gift card page and the individual gift card product view (and regular Simple Products) to stop being styled in our theme. The staging site looked fine. Production and Staging were both using WP 5.9. Production use WooCommerce 6.1.1 but Staging uses WooCommerce 6.0.0. So we rolled our Production site back to 6.0.0. and now it is fine. But we need this solved for future WooCommerce updates.
System Status:
### WordPress Environment ### WordPress address (URL): https://doublec.us Site address (URL): https://doublec.us WC Version: 6.0.0 REST API Version: ? 6.0.0 WC Blocks Version: ? 6.3.3 Action Scheduler Version: ? 3.3.0 WC Admin Version: ? 2.9.4 Log Directory Writable: ? WP Version: 5.9.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: nginx/1.21.3 PHP Version: 7.4.25 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 10000 cURL Version: 7.68.0 OpenSSL/1.1.1f SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.12-MariaDB-1:10.5.12+maria~focal Max Upload Size: 128 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.0.0 WC Database Prefix: wp_ Total Database Size: 43.86MB Database Data Size: 35.00MB Database Index Size: 8.86MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.55MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.02MB + Index: 0.13MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.20MB + Index: 0.28MB + Engine InnoDB wp_gf_draft_submissions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_entry: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_gf_entry_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_gf_entry_notes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_revisions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_gf_form_view: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 3.03MB + Index: 0.06MB + Engine InnoDB wp_postmeta: Data: 3.45MB + Index: 4.02MB + Engine InnoDB wp_posts: Data: 23.48MB + Index: 0.58MB + Engine InnoDB wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_redirection_logs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_stream: Data: 0.08MB + Index: 0.13MB + Engine InnoDB wp_stream_meta: Data: 0.16MB + Index: 0.28MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.14MB + Index: 0.11MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_indexable: Data: 1.52MB + Index: 0.70MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.11MB + Index: 0.09MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### acf-field: 23 acf-field-group: 3 attachment: 37 custom_css: 1 gift_card: 326 log_emails_log: 1667 nav_menu_item: 6 oembed_cache: 6 page: 15 post: 2 product: 3 revision: 291 shop_order: 322 wp_global_styles: 1 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (17) ### Gravity Forms: by Gravity Forms – 2.5.16 Advanced Custom Fields PRO: by Delicious Brains – 5.11.4 Akismet Anti-Spam: by Automattic – 4.2.2 Disable Gutenberg: by Jeff Starr – 2.6 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4 Log Emails: by WebAware – 1.4.0 Media Library Assistant: by David Lingren – 2.99 Redirection: by John Godley – 5.2.3 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 Show Current Template: by JOTAKI Taisuke – 0.4.6 User Role Editor Pro: by Vladimir Garagulia – 4.61 WooCommerce Stripe Gateway: by WooCommerce – 6.1.0 WooCommerce: by Automattic – 6.0.0 (update to version 6.2.0 is available) WordPress Importer: by wordpressdotorg – 0.7 Yoast SEO: by Team Yoast – 18.1 WP Sitemap Page: by Tony Archambeau – 1.9.1 YITH WooCommerce Gift Cards Premium: by YITH – 3.10.0 ### Inactive Plugins (4) ### Jetpack: by Automattic – 10.6 Stream: by XWP – 3.8.2 WooCommerce Admin: by WooCommerce – 3.1.0 Woocommerce Cart Limit: by Webman Technologies – 1.2 ### Must Use Plugins (3) ### Anchor Hosting Tracker: by Anchor Hosting – 1.1.0 CaptainCore Helper: by CaptainCore – 0.2.5 Kinsta Must-use Plugins: by Kinsta Team – 2.3.2 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) gift-card (gift-card) gift-card (gift-card-2) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #461 - /gift/ Cart: #315 - /gift/cart/ Checkout: #318 - /gift/checkout/ My account: #320 - /gift/my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Double C Version: 1.1 Author URL: Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? Not declared ### Templates ### Overrides: – ### Action Scheduler ### Complete: 26 Oldest: 2022-01-24 14:57:07 -0500 Newest: 2022-02-22 08:03:52 -0500 Pending: 1 Oldest: 2022-02-22 16:14:21 -0500 Newest: 2022-02-22 16:14:21 -0500 ### Status report information ### Generated at: 2022-02-22 16:14:37 -05:00
The page I need help with: [log in to see the link]
- The topic ‘WooCommerce Missing Header/Title After WP Update’ is closed to new replies.