Woocommerce Menu covered by top header

Hi @granatdesign – Can you post a copy of your site’s system status report? You can find that at: WP Dashboard > WooCommerce > Status > ‘Get system report’ (feel free to redact URLs)

### WordPress Environment ###

WordPress address (URL): *************
Site address (URL): *****************
WC Version: 5.4.1
REST API Version: ? 5.4.1
WC Blocks Version: ? 5.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.3.1
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.3.28-2+0~20210604.85+debian9~1.gbp219f11
PHP Post Max Size: 10 MB
PHP Time Limit: 60
PHP Max Input Vars: 2500
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch
Max Upload Size: 10 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: gbxwz_
Total Database Size: 88.65MB
Database Data Size: 78.92MB
Database Index Size: 9.73MB
gbxwz_woocommerce_sessions: Data: 6.00MB + Index: 0.16MB + Engine MyISAM
gbxwz_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
gbxwz_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
gbxwz_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
gbxwz_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
gbxwz_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
gbxwz_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
gbxwz_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
gbxwz_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
gbxwz_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
gbxwz_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
gbxwz_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
gbxwz_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
gbxwz_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_aiowps_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
gbxwz_aiowps_failed_logins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
gbxwz_aiowps_global_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
gbxwz_aiowps_login_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
gbxwz_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
gbxwz_aiowps_permanent_block: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
gbxwz_blc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_blc_instances: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
gbxwz_blc_links: Data: 0.33MB + Index: 0.06MB + Engine InnoDB
gbxwz_blc_synch: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_bv_ip_store: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_comments: Data: 0.34MB + Index: 0.38MB + Engine InnoDB
gbxwz_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_gf_entry: Data: 0.48MB + Index: 0.14MB + Engine InnoDB
gbxwz_gf_entry_meta: Data: 2.52MB + Index: 0.56MB + Engine InnoDB
gbxwz_gf_entry_notes: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
gbxwz_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_gf_form_view: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
gbxwz_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_gpi_api_error_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_gpi_custom_urls: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_gpi_page_blacklist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_gpi_page_reports: Data: 2.52MB + Index: 0.02MB + Engine InnoDB
gbxwz_gpi_page_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
gbxwz_gpi_summary_snapshots: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_mainwp_stream: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
gbxwz_mainwp_stream_meta: Data: 0.25MB + Index: 0.34MB + Engine InnoDB
gbxwz_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
gbxwz_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_nextend2_smartslider3_sliders: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
gbxwz_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_nextend2_smartslider3_slides: Data: 0.27MB + Index: 0.11MB + Engine InnoDB
gbxwz_options: Data: 2.38MB + Index: 0.16MB + Engine InnoDB
gbxwz_postmeta: Data: 42.52MB + Index: 3.03MB + Engine InnoDB
gbxwz_posts: Data: 1.52MB + Index: 0.31MB + Engine InnoDB
gbxwz_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_shortpixel_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
gbxwz_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
gbxwz_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_usermeta: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
gbxwz_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
gbxwz_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
gbxwz_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
gbxwz_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_wc_order_product_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
gbxwz_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
gbxwz_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
gbxwz_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_wfblockediplog: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
gbxwz_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
gbxwz_wfconfig: Data: 3.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_wffilemods: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
gbxwz_wfhits: Data: 1.02MB + Index: 0.22MB + Engine InnoDB
gbxwz_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
gbxwz_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
gbxwz_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_wflogins: Data: 0.41MB + Index: 0.14MB + Engine InnoDB
gbxwz_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
gbxwz_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
gbxwz_wfstatus: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
gbxwz_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
gbxwz_woocommerce_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_yoast_indexable: Data: 1.52MB + Index: 0.52MB + Engine InnoDB
gbxwz_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
gbxwz_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
gbxwz_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
gbxwz_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
gbxwz_yoast_seo_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

### Post Type Counts ###

attachment: 508
cp_popups: 4
custom_css: 2
fl-builder-template: 31
fl-theme-layout: 12
nav_menu_item: 122
oembed_cache: 6
page: 89
post: 25
product: 117
product_variation: 7
revision: 11
shop_coupon: 4
shop_order: 872
shop_order_refund: 7
ttshowcase: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

Gravity Forms: by Gravity Forms – 2.5.6
Akismet Anti-Spam: by Automattic – 4.1.9
Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.4.2.4
Beaver Themer: by The Beaver Builder Team – 1.3.3.1
Ultimate Addons for Beaver Builder: by Brainstorm Force – 1.30.6
Better Search Replace: by Delicious Brains – 1.3.4
BBQ Firewall: by Jeff Starr – 20210211
Breeze: by Cloudways – 1.2.2
Broken Link Checker: by WPMU DEV – 1.11.15
Beaver Team Pro: by SiteSpot Dev – 1.2.4
Classic Editor: by WordPress Contributors – 1.6
Code Snippets: by Code Snippets Pro – 2.14.1
Convert Pro - Addon: by Brainstorm Force – 1.5.4
Convert Pro: by Brainstorm Force – 1.7.0
Disable XML-RPC: by Philip Erb – 1.0.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
301 Redirects: by WebFactory Ltd – 2.70
Google Pagespeed Insights: by Matt Keys – 4.0.3
Gravity Forms Signature Add-On: by Gravity Forms – 4.0
Mailgun: by Mailgun – 1.7.9
MainWP Child Reports: by MainWP – 2.0.7
MainWP Child: by MainWP – 4.1.6.1
MalCare Security - Free Malware Scanner, Protection & Security for WordPress: by MalCare Security – 4.63
Mobile Contact Bar: by Anna Bansaghi – 2.0.7
Page Builder Cloud: by Page Builder Cloud – 2.8
ShortPixel Image Optimizer: by ShortPixel – 4.22.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.56

WooCommerce Stripe Gateway: by WooCommerce – 5.2.3
WooCommerce Menu Cart: by Jeremiah Prummer
Ewout Fernhout – 2.9.8

WooCommerce - ShipStation Integration: by WooCommerce – 4.1.42
WooCommerce: by Automattic – 5.4.1
Wordfence Security: by Wordfence – 7.5.4
Yoast SEO: by Team Yoast – 16.5

### Inactive Plugins (5) ###

Advanced Database Cleaner: by Younes JFR. – 3.0.3
Redirection: by John Godley – 5.1.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Smart Slider 3 Pro: by Nextend – 3.4.1.8
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.8.5

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #381 - /shop/
Cart: #382 - /cart/
Checkout: #383 - /checkout/
My account: #384 - /my-account/
Terms and conditions: #1119 - /terms-conditions/

### Theme ###

Name: Beaver Builder Child Theme
Version: 1.0
Author URL: https://www.fastlinemedia.com
Child Theme: ?
Parent Theme Name: Beaver Builder Theme
Parent Theme Version: 1.7.9
Parent Theme Author URL: https://www.wpbeaverbuilder.com/?utm_medium=bb-pro&utm_source=bb-theme&utm_campaign=themes-admin-page
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 50
Oldest: 2021-05-28 16:15:16 -0400
Newest: 2021-06-28 15:08:28 -0400

Pending: 2
Oldest: 2021-07-02 16:22:29 -0400
Newest: 2021-07-02 16:22:29 -0400

### Status report information ###

Generated at: 2021-06-28 15:37:45 -04:00

Thank you @granatdesign – I looked on my local site (we’re on the same versions) and don’t see this same issue: https://d.pr/i/FOqJrb
Some other items look a little skewed in your screenshot as well, which doesn’t look normal.

This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

ok will test.

Hi @granatdesign

Ok! Let us know how it goes!

Hi @granatdesign

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.