WooCommerce Memberships + Subscriptions Group skipped

  • Resolved isikerkan

    (@isikerkan)


    6 years ago

    Hi Pimwick team

    When I use you’re plugin with Woocommerce Memberships + Subscriptions, if the User shops with a Giftcard, the Membership Group is not triggered. (On my Site called “Mitglied” German for Member).

    The only group passed is Client (On my Site called “Kunde” German for Client).

    If the user shops normal on the shop and purchases the membership directly, the group is passed correctly.

    Is this a handling error from you’re plugin or WooCommerce Memberships/Subscriptions?

    Screenshot: https://asvd.sasf.ch/wp-content/uploads/2019/03/Users.png

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  • Plugin Author pimwick

    (@pimwick)

    We haven’t done any testing directly with the WooCommerce Memberships + Subscriptions plugin, however we use standard WooCommerce hooks so it should be compatible.

    When redeeming a Gift Card we use several hooks. If you are familiar with PHP programming you can check this file for details:

    /pw-gift-cards/includes/pw-gift-cards-redeeming.php

    It is possible that the WooCommerce Memberships + Subscriptions plugin relies on something that the Gift Card plugin is not providing and so it might not be compatible.

    Plugin Author pimwick

    (@pimwick)

    Marking this thread as resolved, if you have any other questions just let us know.

Viewing 2 replies - 1 through 2 (of 2 total)
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