• Resolved bt_dev

    (@biotrace)


    There is an incompatibility with Woocommerce Memberships plugin which is causing the drop down menu of select2 to appear at the bottom of the page.

    This can be tested when selecting Country on the following form:

    https://biotrace.co.nz/apply-for-an-account/practitioner/

    This issue only began when updated Ultimate Member plugin recently.

    • This topic was modified 1 year, 1 month ago by bt_dev.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support andrewshu

    (@andrewshu)

    Hello @biotrace

    Sorry for the late answer. Have you solved this problem?
    Please let me know if you need our help.

    Thank you.

    Thread Starter bt_dev

    (@biotrace)

    Hi – Unfortunately it is unresolved. We have had to disable the Woocommerce Memberships plugin on our registration form pages until we can get it resolved.

    Plugin Support andrewshu

    (@andrewshu)

    Hello @biotrace

    Did you update the UM to the latest version?

    Regards.

    Thread Starter bt_dev

    (@biotrace)

    Not yet, we are still using 2.6.11, but have since found a workaround using Miss Veronicas UM Conflict Remover – https://github.com/MissVeronica/um-conflict-remover

    Now we can still have Woocommerce Memberships plugin active without the dropdown issue occurring.

    Hope this helps someone else.

Viewing 4 replies - 1 through 4 (of 4 total)
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