Woocommerce / Mailchimp automation inserts data in wrong place

  • Resolved Sited

    (@sited)


    6 years, 10 months ago

    Mailchimp is mixing up Title data and Variant data from Woocommerce orders.

    Displays “Size: Large” when order is for “Medium”

    When I check order details on backend, everything is correct.
    When I switch off Mailchimp order emails and use Woocommerce Native emails, everything is correct.

    This needs urgent attention please. Client is not happy with me for pushing Mailchimp on them, I’ve sold this functionality to many clients but can’t proceed till bug is fixed.

    The page I need help with: [log in to see the link]

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  • Plugin Support khungate

    (@khungate)

    Hi @sited, sorry to hear you’re having this issue. Would you care to post this in GitHub repo so our development team can review? Also, could you provide a little more context to the product page vs. what is showing up in MailChimp? Lastly, since this is the first time we’ve encountered this problem, could you provide any screenshots/video of this issue?

    Thanks in advance for these details. I’ll keep an eye out for your reply.

    – Kyle

Viewing 1 replies (of 1 total)
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