Woocommerce lost password redirection going to wordpress forget password but not

  • Resolved panos87

    (@panos87)


    8 months, 3 weeks ago

    Hi, guys,

    I face a problem with the error : Incorrect Password. Lost your password link.

    The Link to the lost your password in woocommerce error message is not redirecting to my custom page ( https://zeustickets.com/my-account/lost-password/) but going to wordpress default forget password page.

    I need to change that to redirect to my custom page or totaly delete this link in the error message, as anyone who wants to use lost your password is clearly below Log in button. How can I do that?

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello panos87

    Thank you for contacting Woo support.

    Could you share a screenshot of the error “Incorrect Password. Lost your password link”?
    Seeing it will give me a better understanding of the problem.

    May I ask which method you have used to set up a custom password reset page?
    Are you using any code or plugin?

    Please note that a Customer is also a type of WordPress user, so it is redirected to the same password reset page as other users.

    Looking forward to your response. ??

    Best regards.

    Thread Starter panos87

    (@panos87)

    Dear Zubair, the problem was on the Advanced Google reCAPTCHA plug in. Everything works fine now.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello panos87

    Thank you for your reply.

    I am glad to know that you found the solution.
    May I ask how did you solve it?
    Sharing the details might help other community members who face similar issues.

    Looking forward to your response. ??

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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