WooCommerce log file (ERROR Message was truncated)

  • Resolved wpecom

    (@wpecom)


    10 months ago

    Hello,

    did an update today to v3.15.5 and clicked on update DB (the usual notification button when updating).

    Now there is a logfile under WooCommerce > Status > Protocols
    like the following:
    wc-gzd-encryption-2024-01-31-xxxxxxxxx.log

    Content:

    2024-01-31T11:21:37+00:00 ERROR Message was truncated.
2024-01-31T11:21:38+00:00 ERROR Message was truncated.
2024-01-31T11:21:42+00:00 ERROR Message was truncated.
2024-01-31T11:21:50+00:00 ERROR Message was truncated.
2024-01-31T11:21:53+00:00 ERROR Message was truncated.
2024-01-31T11:21:53+00:00 ERROR Message was truncated.
2024-01-31T11:21:53+00:00 ERROR Message was truncated.
2024-01-31T11:21:53+00:00 ERROR Message was truncated.
2024-01-31T11:21:54+00:00 ERROR Message was truncated.
2024-01-31T11:21:54+00:00 ERROR Message was truncated.
2024-01-31T11:21:59+00:00 ERROR Message was truncated.

    This log file is increasing non-stop.
    What could be the cause and what could resolve this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter wpecom

    (@wpecom)

    Ah, debug mode is enabled in WooCommerce > Germanized.

    But what does this error message mean?

    Plugin Author vendidero

    (@vendidero)

    Hi there,

    seems like you are having issues with encryption/decryption: https://vendidero.de/dokument/verschluesselung-sensibler-daten

    Best regards

    Thread Starter wpecom

    (@wpecom)

    Thanks.

    I manually deleted the WC_GZD_ENCRYPTION_KEY line in wp_config.php and auto created the line via the notification.

    Still getting the error message.

    As I understand this encryption is only relevant for third party API credentials. Those are not in use. So I could just disable the debug mode and the constant logging would disappear. Hm.

    Plugin Author vendidero

    (@vendidero)

    Yes, that’s right. Maybe there is some (old) setting set (which was encrypted with another key), e.g. DHL/DP credentials. Yes, disabling the debug mode will suppress the log.

    Thread Starter wpecom

    (@wpecom)

    I disabled debug mode again.

    Can I delete the old DHL/DP credentials somewhere in the database?

    I did not find anything.

Viewing 5 replies - 1 through 5 (of 5 total)
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