WooCommerce is NOT allowing me to print a First Class International Label

Hi @grapegrapegrape

Thanks for reaching out!

So no label can be printed. What is going on?

I understand that you’re unable to print shipping labels when using the FCMI class.

Beginning on July 9, 2023, the United States Postal Service has consolidated USPS Parcel Select Ground?, USPS Retail Ground?, and USPS First-Class Package Service? into one singular ground shipping option known as USPS Ground Advantage?. The selection of these services will translate to USPS Ground Advantage?. You should still be able to select USPS Parcel Select Ground? or USPS First-Class Package Service? while creating a shipping label, and the label will be printed with USPS Ground Advantage? as the service.

For us to better assist you, could you please provide additional details on your issue here?

If a screenshot would be helpful, I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Once we have more information, we’ll be able to assist you further.

Hello,

After discussing this with the developer team, they asked that the conversation is taken to the GitHub repository where development takes place. I see that someone else from the community has already created an entry for this very issue:

https://github.com/Automattic/woocommerce-services/issues/2697

I’ll add this topic there as a reference and I welcome any other merchants experiencing the same issue to add their voice to the conversation there. You can follow the progress with a free GitHub account and also add any additional details there.

Thanks for bringing it to our attention.

Hello @grapegrapegrape,

Just a quick follow-up to share some news.

The developer team has made a change to the server that handles the shipping label purchases yesterday — the ability to purchase First Class Mail International shipping labels is now restored.

Thanks for bringing it to our attention, and apologies for the inconvenience this caused in the meantime.

Best,

This is not fixed still getting Customs info error: missing required field for non-document shipment: customs_items.hs_tariff_number error message when trying to ship a priority interntional shipping label.

Hello @fzoid,

To align with?forum best practices, please?start your own topic, so that we can address your issue(s) separately.

Thank you!