Woocommerce is affecting my dropdown main menu on mobile and tablet views.

  • Resolved jamackie

    (@jamackie)


    1 year, 8 months ago

    Hi!

    Woocommerce is affecting my dropdown header menu on mobile and tablet views.

    Issue: After installing the Woocommerce plugin the dropdown menu on my header stops working on mobile and tablet views. When I deactivate Woocommerce plugin the dropdown menus work again.

    What might be causing this?

    Thanks!

    JM

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @jamackie

    Thanks for reaching out!

    After installing the Woocommerce plugin the dropdown menu on my header stops working on mobile and tablet views. When I deactivate Woocommerce plugin the dropdown menus work again.

    To better picture what you are referring to here, can you please share with us a clear screenshot of the before and after of your site so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @jamackie ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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