Woocommerce hostages with blocks at checkout

  • Resolved Flávio

    (@flaviot7)


    1 month ago

    Frustration with WooCommerce and the new block-based checkout system

    I’ve been experiencing a lot of frustration with WooCommerce recently, especially with the new block-based checkout approach. When trying to customize the checkout form to include extra fields and adapt the experience to the needs of my business, I’ve run into a lot of obstacles. The idea of ??a modular system could be beneficial, but in practice, the lack of flexibility has been extremely limiting.

    What’s most disappointing is that this rigidity seems to contradict WordPress’ own policies and proposals, a platform that has always preached freedom and flexibility for developers and entrepreneurs. WordPress is known for allowing its users to create and adapt their projects freely, without restrictions. However, the impression that WooCommerce gives with this approach is completely different.

    It’s as if WooCommerce is holding thousands of developers and entrepreneurs hostage to a system that should make our lives easier, but instead forces us to find complex solutions for simple tasks, such as adding a custom field to the checkout, as is the case in my country, which requires additional fields to the plugin’s default to meet our needs.

    This change, instead of helping the community, feels like a barrier, taking away the promise of freedom that has made WordPress the number one choice for so many businesses around the world.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Stef

    (@serafinnyc)

    Sorry to hear you are so frustrated with WooCommerce @flaviot7 have you tried using the classic shortcode [woocommerce_checkout] to use the old way?

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @flaviot7,

    Thank you for reaching out.

    We are so sorry about the frustrations you feel. We understand how limiting some features can be, and we truly appreciate feedback from users like yourself, as this helps us improve on the WooCommerce plugin since we are user-centric.

    In that case, so that our developers can have a better understanding of what exactly you’d like to achieve, I would suggest opening a feature request and upvoting the features so that our devs can prioritize them. You can open the request here.

    Learn more on the feature request portal here.

    In the meantime, you can also try out the suggestions from community member @serafinnyc on using the WooCommerce shortcode.

    I hope this helps.

    Thread Starter Flávio

    (@flaviot7)

    I was forced to disable checkout blocks and use the shortcode [woocommerce_checkout] @ckadenge @serafinnyc

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @flaviot7,

    I was forced to disable checkout blocks and use the shortcode [woocommerce_checkout]

    We understand that you’ve had to disable checkout blocks and revert to using the [woocommerce_checkout] shortcode.?

    While we are unable to share a workaround, I’d recommend you continue using the shortcode. If possible, please feel free to open a feature request as earlier requested.

    I’ll now go ahead and mark this thread as solved.

Viewing 4 replies - 1 through 4 (of 4 total)
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