WooCommerce gives an error on every single payment method

  • Resolved pretechoenzo

    (@pretechoenzo)


    4 years, 6 months ago

    Hello,

    We are at our wits end. We added several different payment options to our website https://pretechoenzo.nl, but none of the options are working.

    We added Mollie Payments and also MyPos, but the checkout keeps giving us errors.

    The error that Mollie Payments gives is (Dutch):
    Sorry, het lijkt erop dat er geen betaalmethoden beschikbaar zijn voor je staat. Neem contact met ons op als je hulp nodig hebt of op zoek bent naar alternatieve mogelijkheden.

    Translated to English:
    Sorry, it appears that there are no payment methods available to you. Contact us if you need help or are looking for alternative options.

    Everything in WooCommerce is set up right. I have built other websites with the same settings, and they all work. Could someone please look at our website and tell us what might be wrong?

    Greetings and thanks in advance,

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support EtienneP a11n

    (@etiennep)

    Usually, that error suggests there is no SSL certificate if the payment method requires it, but looking at your site, the SSL certificate looks fine.

    Since it affects two payment gateways, it probably is not a configuration error in their settings but most likely a plugin or the theme causing this.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter pretechoenzo

    (@pretechoenzo)

    Thank you so much for replying! Here is the system status:

    
### WordPress Environment ###

WordPress address (URL): https://pretechoenzo.nl
Site address (URL): https://pretechoenzo.nl
WC Version: 4.1.0
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.5
WC Admin Version: ? 1.1.1
Log Directory Writable: ?
WP Version: 5.4.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: Apache/2
PHP Version: 7.3.16
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.69.1
OpenSSL/1.0.1e-fips

SUHOSIN Installed: –
MySQL Version: 5.6.27
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.1.0
WC Database Prefix: wp_
Totale databasegrootte: 12.00MB
Database datagrootte: 9.82MB
Database index grootte: 2.18MB
wp_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mypos_pending_payments_schedule: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 4.48MB + Index: 0.14MB + Engine InnoDB
wp_postmeta: Data: 1.52MB + Index: 0.33MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.20MB + Engine InnoDB
wp_revslider_css: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 0.39MB + Index: 0.08MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

ait-member: 9
ait-portfolio-item: 9
ait-price-table: 14
ait-service-box: 8
ait-testimonial: 11
ait-toggle: 36
attachment: 365
custom_css: 1
customize_changeset: 2
gift_card: 1
nav_menu_item: 37
oembed_cache: 2
page: 48
post: 61
product: 12
product_variation: 14
revision: 184
shop_order: 14
wcpcsu-custom-post: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (23) ###

AIT Infobar: door AitThemes.Club – 2.0.0
AIT Shortcodes: door AitThemes.Club – 2.0.0
AIT SysInfo: door AitThemes.Club – 2.0.3
AIT Elements Toolkit: door AitThemes.Club – 3.0.0
AIT Updater: door AitThemes.Club – 5.1.0
Klassieke editor: door WordPress-bijdragers – 1.5
Google Analytics for WordPress by MonsterInsights: door MonsterInsights – 7.10.4
Jetpack door WordPress.com: door Automattic – 8.5
Mollie Payments for WooCommerce: door Mollie – 5.5.1 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.0
Woocommerce myPOS Checkout: door myPOS Europe LTD – 1.1.24 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.0
Permalink Manager Lite: door Maciej Bis – 2.2.8.6 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.0
Really Simple SSL: door Rogier Lankhorst
Mark Wolters – 3.3.2

Slider Revolution: door ThemePunch – 6.1.3
Tawk.to Live Chat: door Tawkto – 0.4.2
WooCommerce Product Carousel, Slider and Grid Ultimate: door AazzTech – 1.7.2 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.0
WooCommerce Admin: door WooCommerce – 1.1.1
WooCommerce Google Analytics Integration: door WooCommerce – 1.4.21
WooCommerce Services: door Automattic – 1.23.0 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.0
WooCommerce: door Automattic – 4.1.0
WordPress Importer: door wordpressdotorg – 0.7
Yoast SEO: door Team Yoast – 14.1
WhatsApp Chat: door QuadLayers – 4.6.5
YITH WooCommerce Gift Cards: door YITH – 2.0.3 – Ge?nstalleerde versie niet getest met actieve versie van WooCommerce 4.1.0

### Inactive Plugins (4) ###

AIT Languages: door AitThemes.Club – 4.0.0
Akismet Anti-Spam: door Automattic – 4.1.5
Contact Form 7: door Takayuki Miyoshi – 5.1.7
Under Construction: door WebFactory Ltd – 3.75

### Settings ###

API Enabled: –
Force SSL: ?
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Winkelbasis: #2756 - /shop/
Winkelmand: #2757 - /winkelmand/
Afrekenen: #2758 - /afrekenpagina/
Mijn account: #2759 - /mijn-account/
Algemene voorwaarden: #2882 - /algemene-voorwaarden/

### Theme ###

Name: Solitudo
Version: 3.0.0
Author URL: https://ait-themes.club
Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
raden we het gebruik van een child thema aan. Zie: Hoe maak je een child thema

WooCommerce Support: ?

### Templates ###

Archive Template: Jouw thema heeft een woocommerce.php bestand. Je zal het woocommerce/archive-product.php template niet kunnen overschrijven omdat woocommerce.php prioriteit heeft over archive-product.php. Dit is bedoeld om weergave-problemen te voorkomen.
Overrides: –

### Action Scheduler ###

Afgerond: 54
Oldest: 2020-05-04 20:51:45 +0200
Newest: 2020-05-13 11:57:49 +0200
    Plugin Support EtienneP a11n

    (@etiennep)

    Thanks for sending that through!

    Nothing stands out that would cause this, but when I went to have a look at the site again I can now see iDeal from Mollie;

    mollie
    Link to image: https://d.pr/i/OBvYvV

    Did you manage to find what was causing this?

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘WooCommerce gives an error on every single payment method’ is closed to new replies.