• Resolved girdy74

    (@girdy74)


    I’m configuring WooCommerce Gift Cards and have a couple questions:
    1) I’m not seeing WooCommerce > Settings > Gift Cards after the plugin is activated.
    2) Is there anyway to open the ability to have a user buy a gift card with a gift card? Once someone has a gift card in the cart, it’s not asking if I’d like to apply the gift card balance nor enter a gift card.
    3) Is there a way to have the user select an amount to be added to their GIFT CARD balance instead of the total amount?

    Thanks for your help or recommendations.

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  • Mirko P.

    (@rainfallnixfig)

    Hi @girdy74!

    Thanks for reaching out on the core WooCommerce forum.

    WooCommerce Gift Cards is not a built-in feature of core WooCommerce. If you’re using this extension please contact us at WooCommerce.com > My Account > Supporthttps://woocommerce.com/my-account/create-a-ticket/?form=ticket. You may need to login to your WooCommerce.com account before you can access that page.

    If the WooCommerce Gift Cards you mentioned is not an extension of the WooCommerce.com Marketplace, I recommend getting in touch with the plugin authors for further assistance.

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