• Resolved madushant

    (@madushant)


    Hi support team member,

    I have used Woocommerce plugin on my website. Interestingly or unfortunately, ONLY the first product is not clickable on smartphone. Note that for searching the product the Search & Filter plugin is used.

    Thanks!
    Madushan

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • AJ a11n

    (@amandasjackson)

    Hi @madushant

    I have tested the site on mobile and see the behaviour that you are referring to.

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter madushant

    (@madushant)

    @amanda Thanks for your response. By the way, the links you are provided in the response are not clickable. Will do the conflict test and update here.

    Madushan

    • This reply was modified 4 years, 3 months ago by madushant.
    Thread Starter madushant

    (@madushant)

    @amandasjackson You are right it cause by the “Search & Filter Pro” plugin but I still fail to figure out what is the reason for this.
    Thanks for the hint.
    Madushan

Viewing 3 replies - 1 through 3 (of 3 total)
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