WooCommerce filters not working

Hi @sadocs

First, let’s check your logs. So please, provide us the following:

• System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
• Error log: share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)

Thank you!

Hi Amir

Thank you for your response. Here is the System Report:

WordPress Environment

WordPress address (URL): https://sadocs.co.za
Site address (URL): https://sadocs.co.za
WC Version: 7.7.0
REST API Version: ? 7.7.0
WC Blocks Version: ? 10.0.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 516 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 8.0.1
OpenSSL/1.1.1t

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.7.0
WC Database Prefix: wphz_
Total Database Size: 541.20MB
Database Data Size: 522.44MB
Database Index Size: 18.76MB
wphz_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wphz_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wphz_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_actionscheduler_actions: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wphz_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_actionscheduler_logs: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wphz_adfoin_integration: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_adfoin_log: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wphz_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wphz_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wphz_e_notes_users_relations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_e_submissions: Data: 0.02MB + Index: 0.23MB + Engine InnoDB
wphz_e_submissions_actions_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_e_submissions_values: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_gdpr_cc_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wphz_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wphz_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_glsr_assigned_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_glsr_assigned_terms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_glsr_assigned_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_glsr_ratings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_kbs_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_kbs_customers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wphz_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wphz_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wphz_mailpoet_scheduled_tasks: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wphz_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wphz_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wphz_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wphz_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wphz_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wphz_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_mlw_qm_audit_trail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_mlw_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_mlw_question_terms: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wphz_mlw_quizzes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_mlw_quiz_theme_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_mlw_results: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_mlw_themes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_ninja_table_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_omnisend_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_options: Data: 7.02MB + Index: 0.16MB + Engine InnoDB
wphz_postmeta: Data: 151.16MB + Index: 3.84MB + Engine InnoDB
wphz_posts: Data: 86.09MB + Index: 0.88MB + Engine InnoDB
wphz_prli_clicks: Data: 0.02MB + Index: 0.19MB + Engine InnoDB
wphz_prli_links: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wphz_prli_link_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_reviewx_criterias: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_reviewx_process_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_reviewx_reminder_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_usermeta: Data: 0.17MB + Index: 0.03MB + Engine InnoDB
wphz_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wphz_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wphz_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wphz_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wphz_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wphz_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wphz_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_wpdatacharts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_wpdatatables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_wpdatatables_columns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_wpdatatables_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_wpforms_tasks_meta: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wphz_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wphz_yoast_indexable: Data: 1.48MB + Index: 0.22MB + Engine InnoDB
wphz_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wphz_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wphz_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wphz_yoast_seo_links: Data: 0.28MB + Index: 0.20MB + Engine InnoDB
wpstg0_actionscheduler_actions: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wpstg0_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wpstg0_adfoin_integration: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_adfoin_log: Data: 1.52MB + Index: 0.05MB + Engine InnoDB
wpstg0_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpstg0_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wpstg0_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wpstg0_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wpstg0_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_gdpr_cc_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wpstg0_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_glsr_assigned_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_glsr_assigned_terms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_glsr_assigned_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_glsr_ratings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_kbs_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_kbs_customers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wpstg0_mailpoet_scheduled_tasks: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpstg0_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wpstg0_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_mlw_qm_audit_trail: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mlw_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mlw_question_terms: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_mlw_quizzes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mlw_quiz_theme_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mlw_results: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mlw_themes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ninja_table_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_omnisend_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_options: Data: 5.48MB + Index: 0.14MB + Engine InnoDB
wpstg0_postmeta: Data: 159.55MB + Index: 4.03MB + Engine InnoDB
wpstg0_posts: Data: 96.55MB + Index: 1.06MB + Engine InnoDB
wpstg0_prli_clicks: Data: 0.02MB + Index: 0.19MB + Engine InnoDB
wpstg0_prli_links: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wpstg0_prli_link_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_reviewx_criterias: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_reviewx_process_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_reviewx_reminder_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_usermeta: Data: 0.16MB + Index: 0.03MB + Engine InnoDB
wpstg0_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpstg0_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wpdatacharts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpdatatables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpdatatables_columns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpdatatables_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpforms_tasks_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_yoast_indexable: Data: 1.44MB + Index: 0.19MB + Engine InnoDB
wpstg0_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpstg0_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_yoast_seo_links: Data: 0.30MB + Index: 0.28MB + Engine InnoDB

Post Type Counts

acf-field: 10
acf-field-group: 2
advanced_ads: 6
article: 1
attachment: 443
customize_changeset: 17
custom_css: 1
e-landing-page: 4
elementor_font: 2
elementor_library: 19
kbs_form: 1
kbs_form_field: 10
mailpoet_page: 1
nav_menu_item: 52
ninja-table: 1
oembed_cache: 1
page: 42
post: 25
product: 23
qmn_log: 1
qsm_quiz: 1
revision: 5202
site-review: 1
tablepress_table: 71
woolentor-template: 5
wpautoterms_page: 1
wpcf7_contact_form: 8
wpcode: 4
wpforms: 6
wpforms-views: 1
wp_block: 1
wp_global_styles: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (28)

Ad Inserter: by Igor Funa – 2.7.28
Advanced Custom Fields: by WP Engine – 6.1.6
Advanced Form Integration: by nasirahmed – 1.67.0
Akismet Anti-Spam: by Automattic – 5.1
Classic Widgets: by WordPress Contributors – 0.3
Contact Form 7: by Takayuki Miyoshi – 5.7.6
Custom Sidebars: by WebFactory Ltd – 3.36
Yoast Duplicate Post: by Enrico Battocchi and Team Yoast – 4.5
Elementor Pro: by Elementor.com – 3.13.1
Elementor: by Elementor.com – 3.13.2
GDPR Cookie Compliance: by Moove Agency – 4.12.2
Site Kit by Google: by Google – 1.99.0
WPCode Lite: by WPCode – 2.0.11
Jetpack: by Automattic – 12.1
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 3.0.38
Omnisend for Woocommerce: by Omnisend – 1.11.12
reSmush.it Image Optimizer: by reSmush.it – 0.4.11
Safe SVG: by 10up – 2.1.1
SiteGround Optimizer: by SiteGround – 7.3.1
TablePress Extension: Responsive Tables: by Tobias B?thge – 1.8
TablePress Extension: Table Auto Update: by Tobias B?thge – 1.3
TablePress: by Tobias B?thge – 2.1.3
Under Construction: by WebFactory Ltd – 3.97
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.23.4

WooCommerce: by Automattic – 7.7.0
Yoast SEO: by Team Yoast – 20.7
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WPStagingBackup – 2.14.1

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Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Must Use Plugins (3)

Elementor Safe Mode: by Elementor.com – 1.0.0
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WP STAGING Optimizer: by René Hermenau – 1.5.1

Settings

API Enabled: –
Force SSL: –
Currency: ZAR (R)
Currency Position: left
Thousand Separator:
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

WC Pages

Shop base: #10151 - /browse-courses/
Basket: #10153 - /basket/
Checkout: #10155 - /checkout/
My account: #10157 - /my-account/
Terms and conditions: #4845 - /website-terms-and-conditions/

Theme

Name: Kadence
Version: 1.1.38 (update to version 1.1.39 is available)
Author URL: https://www.kadencewp.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: product-block-editor
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-05-20 06:27:23 +02:00
Options: ?
Notes: 126
Onboarding: completed

Action Scheduler

Complete: 323
Oldest: 2023-04-18 09:43:58 +0000
Newest: 2023-05-19 08:19:41 +0000

Failed: 7
Oldest: 2023-02-28 08:36:42 +0000
Newest: 2023-05-16 17:26:26 +0000

Pending: 2
Oldest: 2023-05-19 15:00:45 +0000
Newest: 2023-05-22 13:18:46 +0000

Status report information

Generated at: 2023-05-19 10:27:58 +02:00
`

And this is of the fatal errors (for different dates while I was trying to figure this out)

2023-05-10T15:02:27+00:00 CRITICAL Uncaught Error: Call to a member function update_meta() on bool in /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php:295
Stack trace:

0 /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php(168): ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->save_conditions(NULL, Array)

1 [internal function]: ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->ajax_save_theme_template_conditions(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))

2 /home1/sadocs90/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(175): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))

3 /home1/sadocs90/public_html/wp-includes/class-wp-hook.php(308): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request('')

4 /home1/sadocs90/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)

5 /home1/sadoc in /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php on line 295

2023-05-10T15:05:06+00:00 CRITICAL Uncaught Error: Call to a member function update_meta() on bool in /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php:295
Stack trace:

0 /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php(168): ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->save_conditions(NULL, Array)

1 [internal function]: ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->ajax_save_theme_template_conditions(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))

2 /home1/sadocs90/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(175): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))

3 /home1/sadocs90/public_html/wp-includes/class-wp-hook.php(308): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request('')

4 /home1/sadocs90/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)

5 /home1/sadoc in /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php on line 295

2023-05-10T15:13:54+00:00 CRITICAL Uncaught Error: Call to a member function update_meta() on bool in /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php:295
Stack trace:

0 /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php(168): ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->save_conditions(NULL, Array)

1 [internal function]: ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->ajax_save_theme_template_conditions(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))

2 /home1/sadocs90/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(175): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))

3 /home1/sadocs90/public_html/wp-includes/class-wp-hook.php(308): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request('')

4 /home1/sadocs90/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)

5 /home1/sadoc in /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php on line 295




2023-05-11T08:15:22+00:00 CRITICAL Uncaught Error: Call to a member function update_meta() on bool in /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php:295
Stack trace:
#0 /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php(168): ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->save_conditions(NULL, Array)
#1 [internal function]: ElementorPro\Modules\ThemeBuilder\Classes\Conditions_Manager->ajax_save_theme_template_conditions(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#2 /home1/sadocs90/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php(175): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#3 /home1/sadocs90/public_html/wp-includes/class-wp-hook.php(308): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request('')
#4 /home1/sadocs90/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)
#5 /home1/sadoc in /home1/sadocs90/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/classes/conditions-manager.php on line 295




2023-05-15T15:13:04+00:00 CRITICAL Maximum execution time of 60 seconds exceeded in /home1/sadocs90/public_html/wp-includes/class-wp-image-editor-imagick.php on line 432

2023-05-15T15:17:31+00:00 CRITICAL Maximum execution time of 60 seconds exceeded in /home1/sadocs90/public_html/wp-includes/class-wp-image-editor-imagick.php on line 421

2023-05-15T15:18:39+00:00 CRITICAL Maximum execution time of 60 seconds exceeded in /home1/sadocs90/public_html/wp-includes/class-wp-image-editor-imagick.php on line 421

Hi @sadocs

Thanks for providing further information about your issue here.

I tried creating filters that can filter/sort the products, but the filters didn’t want to work.

Going back to your original post, can you please share with us what filters are you referring to here so that we could address you more effectively?

If a screenshot would be helpful, I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Thanks!