Woocommerce Feature Needed

  • Resolved nick1999

    (@nick1999)


    2 years, 10 months ago

    Hi Woocommerce Support Team,

    I am using Uafrica WordPress plugin for sipping.

    When an order goes to uAfrica it doesn’t show vendor name, so according to uAfrica the Shopify app is able to show the vendor. So they asked us to check if there’s a way to show every order from different vendors because it becomes a problem when fulfilling because you need to go to woocommerce to see where the order came from.

    I am waiting for your reply
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hello @nick1999,

    I’m understanding that your WooCommerce orders are directed toward the uAfrica platform but the vendor name doesn’t appear in the dashboard.

    This is because, according to their product description, their API only fetches the site domain and the order number.

    I would suggest asking the uAfrica Shipping plugin developer to provide you with a solution to fetch also the vendor name.

    If they’re unable to help with this customization, and since there isn’t a built-in way to do that with WooCommerce, we’d recommend hiring a developer or one of the customization experts listed at https://woocommerce.com/customizations/.

    Cheers.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to find a solution to this issue.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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