Woocommerce Extremely Slow

Just to give you more info. I use Litespeed as cache plugin.

With Facebook pluging activated the images of the shop products where taking 10 seconds to load.

Also, when I was adding a product in the cart, it was taking almost 1 minute to appear in the cart.

As soon as I deactivated the Facebook plugin, everything started to work again correctly.

Hello,

Thank you for reaching out.

We are aware of the issue, and the team is working on resolving it. For now, please keep the plugin deactivated.

We apologize for the inconvenience, and will let you know once the issue has been resolved.

Best,
Marija

Hello!

We have the same issue; all day today, the site was loading in 10-15 seconds. We deactivated the plugin, and it worked perfectly. We just reactivated the plugin, and it seems the problem is resolved. It’s working fine now.

Hi everybody,

We have just received confirmation that the issue has been resolved, so you should be able to re-activate and continue using the plugin.

Thank you for your continued patience as we have dealt with this issue, and thank you @jhonnym7 for sharing what worked for you!

Kind regards,
Marija

Hi @marijastuntcoders

I’m glad to hear it’s all resolved now, but it would be good to have some info on what happened here and what has been put in place to mitigate any future problems. The impact was extremely disruptive to many website owners, especially as many had just started Black Friday sales, so some details and reassurance would be very welcome.

Will there be any update to the plugin so if a similar thing happens again, the impact on sites will be minimised?

Thank you
Simon

Hi Simon,

We are aware that this issue impacted many stores, and are planning updates to the plugin that will prevent similar issues in the future.

Again, we are thankful for your patience as we strive to make the plugin as good and reliable as possible.

Kind regards,
Marija

Thank you Marija, looking forward to the update.

Simon