WooCommerce emails have additional paragraphs because of Mandrill plugin

  • Resolved o.karstedt

    (@okarstedt)


    5 years, 7 months ago

    Hi,

    my problem is that emails sent by WooCommerce have additional empty paragraphs added to them when the Mandrill plugin is active. Unfortunately I can’t add a screenshot here.

    This happens with the old version 1.0 of the plugin but also with the newest version.

    What can we do?

    Thanks,
    Oliver

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Matt Miller

    (@millermedianow)

    Hi, we are not experiencing this issue on our end and have not been able to recreate it. Can you possible put a screenshot in Google Drive / Dropbox and send a link so we can see more specifically what you are referring to? Thanks!

    Thread Starter o.karstedt

    (@okarstedt)

    Sure, here you go: https://www.dropbox.com/s/71umo1qoeoc6xup/Auswahl_698.png?dl=0

    Plugin Author Matt Miller

    (@millermedianow)

    Thanks! A couple questions:

    ? I’m guessing you don’t get these paragraph breaks when the plugin is turned off?

    ? There is an option in the plugin settings that reads:

    “Replace all line feeds (“\n”) by <br/> in the message body?”

    Have you tried checking and unchecking this to see if it makes a difference? If this is the culprit we still need to consider a fix but if we can isolate that as the issue then that would give us some good additional information. Thanks!

    Thread Starter o.karstedt

    (@okarstedt)

    You’re right, that was it. Weird that I didn’t see it before, the checkbox feels kind of hidden.

    But yes, that was the culprit. Maybe leave it unchecked as a standard setting? Feels like most people send out html emails these days.

    Thank you!

    • This reply was modified 5 years, 6 months ago by o.karstedt.
    Plugin Author Matt Miller

    (@millermedianow)

    Thanks! I believe that would be unchecked by default but regardless I’ve opened up an ‘issue’ on our GitHub repository for this to be investigated more deeply:
    https://github.com/Miller-Media/send-emails-with-mandrill/issues/48

    I just want to make sure we do a proper assessment of the implications of this either way but I think it’s a good idea!

    I’m going to mark this resolved but will let you know as we have updates. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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