Woocommerce does not grant Access Levels

  • Resolved aflorarte

    (@aflorarte)


    3 years, 5 months ago

    Hello!

    I am setting up my website and want to sell restricted content. As I need to have multiple roles,I used MemberPress to create roles and every new role works fine with RUA- As far as things are configured everything works fine: Access Levels are working perfect whenever I manually set an Access Level to a given person .

    Now, when the client comes from a Woocommerce purchase, the person is charged, and receives the corresponding “download” link by email BUT he does not receive the Access Level he purchased.

    In my dashboard I can see a “new client” BUT under the role of “Client” or “Subscriber” None of these roles are allowed to access any RUA restricted content.

    Please, help me configure the system in a way that gets Woocommmerce communicating with plugins so that I will not be forced to manually grant Level Access to new buyers.

    Thank you in advance.

    Liliana

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Joachim Jensen

    (@intoxstudio)

    It sounds like you solved this in the other thread by synchronizing the level with a role, is that correct? That is the way to currently set it up with RUA.

    However, a direct integration with WooCommerce is on the roadmap so you will be able to give users levels directly when purchasing products.

    Thread Starter aflorarte

    (@aflorarte)

    Thank you for replying

    Yes, I tried to solve the problem by Sinchronizing Levels with Roles, However, this is patially a solutin as I couldn′t yet get the system or the synchronization to “obey” the settings of Options: DURATION 30 days.
    This duration setting is configured both in RUA and also in Woocommmerce (Product/Simple/Virtual/Download link)

    Any suggestion will be so much appreciated!!!

    “integration with WooCommerce is on the roadmap” that is such a good news!!! Please let us knnow

    Best regards

    Liliana

Viewing 2 replies - 1 through 2 (of 2 total)
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