Woocommerce disabling front page

  • Resolved raffletech

    (@raffletech)


    4 years, 2 months ago

    Hi all,

    The woocommerce plugin has disabled my front page. When loading my front page it hangs and eventually displays a white page with the text “Result”.

    – When I disable woocommerce my front page works fine
    – When I enable woocommmerce my front page disappears
    – Deleting and reinstalling woocommerce doesn’t help. Woocommerce retains all previous data
    – Woocommerce is updated to the latest version
    – Theme (Hestia) is updated to latest version
    – Dashboard / Customize / Home page settings (still assigned to my original home page)

    Problem started here:
    If you click the woocommerce tab on the dashboard it opens up the woocommerce page where a box appears with the title “Finish setup”.
    One of the steps in finish setup is “Personalize my store”.
    If you click Personalize my store it automatically creates a custom homepage.
    This is when my homepage stopped loading. You cant deactivate that custom homepage.

    So it seems woocoomerce is redirecting my homepage, or has interfered with the code to fetch my page?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter raffletech

    (@raffletech)

    System report

    
### WordPress Environment ###

WordPress address (URL): https://raffletech.uk
Site address (URL): https://raffletech.uk
WC Version: 4.5.1
REST API Version: ? 4.5.1
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.5.0
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.10
PHP Post Max Size: 260 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.72.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 24 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.5.1
WC Database Prefix: wp_
Total Database Size: 3.76MB
Database Data Size: 3.44MB
Database Index Size: 0.32MB
wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_duplicator_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_frm_fields: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_frm_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_frm_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_frm_item_metas: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf3_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf3_action_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_nf3_chunks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf3_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf3_field_meta: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_nf3_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf3_form_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_nf3_objects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf3_object_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf3_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nf3_upgrades: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 2.26MB + Index: 0.06MB + Engine MyISAM
wp_postmeta: Data: 0.64MB + Index: 0.07MB + Engine MyISAM
wp_posts: Data: 0.40MB + Index: 0.05MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_user_registration_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wooraffle_tickets_customer_to_tickets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 43
custom_css: 1
customize_changeset: 91
elementor_library: 2
frm_form_actions: 2
frm_styles: 1
nav_menu_item: 8
nf_sub: 4
page: 26
post: 2
post_type_questionna: 1
product: 2
revision: 131
user_registration: 1
wcct_countdown: 2
wcpa_pt_forms: 3
wpcdt_countdown: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (14) ###

Elementor: by Elementor.com – 3.0.7
Finale Lite - Sales Countdown Timer & Discount for WooCommerce: by XLPlugins – 2.13.0
HD Quiz: by Harmonic Design – 1.8.1
Loading Page: by CodePeople – 1.0.70
Ninja Forms: by Saturday Drive – 3.4.27
Fonts Plugin | Google Fonts Typography: by Fonts Plugin – 2.1.9
Raffle Ticket Generator - Woocommerce: by The Web Design Ninja – 3.6.1 – Installed version not tested with active version of WooCommerce 4.5.1
Orbit Fox Companion: by Themeisle – 2.9.17
User Registration: by WPEverest – 1.8.7
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3 – Installed version not tested with active version of WooCommerce 4.5.1
WooCommerce: by Automattic – 4.5.1
WP Google Fonts: by Noah Kagan – v3.1.4
WP Super Cache: by Automattic – 1.7.1
WP Upload Size: by Husain Ahmed – 1.0.1

### Inactive Plugins (10) ###

Akismet Anti-Spam: by Automattic – 4.1.6
Countdown Timer Ultimate: by WP OnlineSupport – 1.2.5
Duplicator: by Snap Creek – 1.3.36
Envo's Elementor Templates & Widgets for WooCommerce: by EnvoThemes – 1.1.3 – Installed version not tested with active version of WooCommerce 4.5.1
Formidable Forms: by Strategy11 – 4.07
One Click Demo Import: by ProteusThemes – 2.6.1
WooCommerce Custom Product Addons (Free): by Acowebs – 2.4.7 – Installed version not tested with active version of WooCommerce 4.5.1
WooCommerce Stripe Gateway: by WooCommerce – 4.5.2 – Installed version not tested with active version of WooCommerce 4.5.1
WordPress Reset: by Aristeides Stathopoulos
Matt Martz – 1.4.2

WPC Product Timer for WooCommerce: by WPClever.net – 2.1.1 – Installed version not tested with active version of WooCommerce 4.5.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #67 - /shop/
Cart: #69 - /cart/
Checkout: #71 - /checkout/
My account: #73 - /my-account/
Terms and conditions: #127 - /elementor-127/

### Theme ###

Name: Hestia
Version: 3.0.4
Author URL: https://themeisle.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Canceled: 1
Oldest: 2020-08-31 08:43:33 +0000
Newest: 2020-08-31 08:43:33 +0000

Complete: 30
Oldest: 2020-08-22 10:15:55 +0000
Newest: 2020-09-10 12:37:17 +0000
    Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Just to make sure – are you seeing the same thing when temporarily switching to a default theme like TwentyTwenty or Storefront as well?

    Thread Starter raffletech

    (@raffletech)

    Hi,

    Yes, I have tried both twenty twenty and shop front. The same error occurs.

    It seems that with those 2 themes it displays the word “Result” 182 times and then it shows my content below that.

    I forgot to mention that I am using elementor to edit my pages.
    I have added some elementor items to the fornt page.

    Is there some way that I can reset woocommerce and remove all data from it and then reinstall it? This would probably fix my problem

    Or

    Is there maybe some code in my htaccess that is causing this issue?

    *I haven’t manually edited any files

    Thread Starter raffletech

    (@raffletech)

    I have just changed my front page to another newly created page and its working.

    So it seems that some content or widgets on my previous front page was causing the issue.

    I am going to slowly remove some elements and see what the issue might have been

    Thread Starter raffletech

    (@raffletech)

    Ahh I figured it out.

    I was using an elementor widget “post type grid” to display my products.

    I was also using a plugin “HD quiz” That adds a question to the post. That question plugin was causing the error on the front page. Apparently it doesn’t like being displayed on the front page in a small product grid.

    :S

    Thanks for the help ??

Viewing 5 replies - 1 through 5 (of 5 total)
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