WooCommerce database update required. Won’t go away

Hi @aaron843,

We have seen some cases where deactivating and reactivating the WooCommerce plugin helped resolve this issue. Can you give this a try?

If that doesn’t resolve the issue, please navigate to WooCommerce > Status > Tools and use the “Update database” tool to update your database to the latest version and the notice should go away.

I hope this helps!

Deactivating the woocommerce plugin took my site offline and made the dashboard inaccessible. So I am unable to reactivate it or do anything with the site now.

Hi @aaron843,

Quite unfortunate to hear.

In this case, you will want to first check the error logs via FTP/cPanel. Here are probable locations of the logs: https://docs.woocommerce.com/document/finding-php-error-logs/#section-2

You may share the logs with us or your host for further checks.

Additionally, you can do a conflict test in this state via FTP/cPanel. Start by disabling all plugins to see if you’ll get back WP-Admin access. From there, you can enable WooCommerce and other plugins one by one to find out the one that causes your site to crash. You can refer to this article on how to disable plugins via FTP.

Let us know how it goes.

I had to deactivate my theme, apparently the CSS was somehow dependant on woocommerce. After restoring the site, and reactivating woocommerce, the persistent messages are still there. The only way I’m able to make them go away is in the admin CSS, adding:

.components-notices__snackbar, .css-1xs3c37-CardUI {
	display: none !important;
}

.woocommerce-card {
	display: none !important;
}

.woocommerce-embed-page #wpbody-content .notice {
	display: none !important;
}

although I don’t know what unintended effects that will have. I’ve tried all the suggestions so far.

Hi @aaron843,

Glad to hear that you were able to find a workaround for this – thanks for this update.

I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.