• Resolved jordanmc31

    (@jordanmc31)


    Hello, good morning community, I am writing to you because I need your help. I have an ecommerce with WooCommerce, https://www.medalstore.com.co whose products need some additional options to complete important customer information.

    These options are created with this plugin: Extra Product Options & Add-Ons for WooCommerce. When exporting purchasing information and data, everything is exported except the options you place on the products, for example…

    This is one of the products and these are the data, when exporting it only captures the sales information, but it does not capture these tables, since I need to do a total download of all the information.

    Can any of you know how I can add this data to the export or have used this plugin and the same thing happened to you. The website I need help on is https://www.medalstore.com.co.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Dina S.

    (@themehighsupport)

    We believe that you are not using our plugin Extra Product Options for WooCommerce. Can you please verify the author of the plugin that you are using?

    Thank you!

    Thread Starter jordanmc31

    (@jordanmc31)

    I’m using this plugin

    Dina S.

    (@themehighsupport)

    We can see that you are using the plugin from?Themecomplete.
    ?
    Please contact the support of the theme complete plugin. We hope they might be able to help you.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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