Woocommerce Dashboard Not Loading

Hi @valentinguidi. This is due to a bug that was recently fixed. The fix is currently only in the stand-alone WC Admin plugin, but it should come to WooCommerce core in the next release. Please install the stand-alone plugin for an immediate fix.

We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Hi Austin, thanks for your help. We have install the stand alone plugin and also updated Woocommerce to the latest version, but the Woocommerce dashboard is still not loading. How could I get this issue solved with another solution?

I have the same issue. How do I know if I have the stand alone WC Admin plugin? I installed it as follows on 2nd July

1.Log in to your WordPress dashboard.
2. Go to: Plugins > Add New.
3. Enter “WooCommerce Admin” in the Search field, and view details about its point release, the rating and description.
4. Select “Install Now” when you’re ready.

Apparently it is the version updated three weeks ago

Thanks for the update @valentinguidi and @beckyhowers. Do either of you see any JavaScript errors in your browser console when you’re on the WooCommerce dashboard page? You can see how to check your browser console here.

Is this what you mean?

JQMIGRATE: Migrate is installed, version 1.4.1
7Failed to decode downloaded font: <URL>
7OTS parsing error: cmap: Failed to parse table
content.js:2 Uncaught (in promise) Could not establish connection. Receiving end does not exist.
/wp-json/wc-analytics/reports/revenue/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=gross_sales&fields%5B1%5D=refunds&fields%5B2%5D=coupons&fields%5B3%5D=net_revenue&fields%5B4%5D=taxes&fields%5B5%5D=shipping&fields%5B6%5D=total_sales&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/revenue/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=gross_sales&fields%5B1%5D=refunds&fields%5B2%5D=coupons&fields%5B3%5D=net_revenue&fields%5B4%5D=taxes&fields%5B5%5D=shipping&fields%5B6%5D=total_sales&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/revenue/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=gross_sales&fields%5B2%5D=total_sales&fields%5B3%5D=refunds&fields%5B4%5D=coupons&fields%5B5%5D=taxes&fields%5B6%5D=shipping&fields%5B7%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2019-07-01T00%3A00%3A00&before=2019-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=net_revenue&fields%5B2%5D=avg_order_value&fields%5B3%5D=avg_items_per_order&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
/wp-json/wc-analytics/reports/orders/stats?after=2020-07-01T00%3A00%3A00&before=2020-07-08T23%3A59%3A59&fields%5B0%5D=orders_count&fields%5B1%5D=num_new_customers&fields%5B2%5D=num_returning_customers&fields%5B3%5D=products&fields%5B4%5D=num_items_sold&fields%5B5%5D=coupons_count&fields%5B6%5D=net_revenue&interval=day&order=asc&per_page=100&_locale=user:1 Failed to load resource: the server responded with a status of 414 ()
DevTools failed to load SourceMap: Could not load content for chrome-extension://fheoggkfdfchfphceeifdbepaooicaho/sourceMap/chrome/iframe_handler.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME
DevTools failed to load SourceMap: Could not load content for chrome-extension://fheoggkfdfchfphceeifdbepaooicaho/sourceMap/chrome/content.map: HTTP error: status code 404, net::ERR_UNKNOWN_URL_SCHEME

@beckyhowers That is the issue that should have been fixed. What version of WooCommerce are you running? And what version of the stand-alone WC Admin plugin are you running, if you have that installed?

Ive got version 4.3 of WooCommerce.Verion 1.3 of the WC Admin plugin. I dont know if its ‘stand alone’ – how do I tell?

Same problem here. I thought I’d installed a rogue addon so I disabled all of those, tested, same problem. I deleted and then reinstalled via add new plugin from inside my admin area and still the same problem. I’ll reactivate all my addons as I need those for the goals I have for the site. Hopefully the fix gets pushed through soon.

Can you all post your system status reports? You can find that by going to WooCommerce > Status in your dashboard, then clicking “Get system report,” then “Copy for support.” That might give us some clue as to what is going on. Thanks!

We haven’t heard back from you in a while, so I’m going to mark this as resolved. Please start a new thread if you have any further questions!