WooCommerce dashboard blank URI malformed

  • Resolved orgiz

    (@orgiz)


    3 years, 1 month ago

    Hi,

    We have some intermittent problems with the WooCommerce dashboard.
    5/10 times, the page is blank and the following error message can be seen in Chrome Dev Console:

    Uncaught URIError: URI malformed
    at decodeURIComponent (<anonymous>)
    at admin.php?page=wc-admin:2442:48
    (anonymous) @ admin.php?page=wc-admin:2442

    When I take a look in the admin.php?page=wc-admin on line 2442 i can see that the decodeURIComponent are broken (URI will not decode) when this error happens. The URI shown in that function is very long (1,234,530 characters long!).

    Is it normal that the URI is in this lenght?
    Databse is in UTF8
    All config files are in UTF8

    Some screenshots of the error can be viewed here:
    https://croons.se/s/BeQHrPkDWDKxSmS

    
### WordPress Environment ###

WordPress address (URL): https://www.cadelit.se
Site address (URL): https://www.cadelit.se
WC Version: 6.1.1
REST API Version: ? 6.1.1
WC Blocks Version: ? 6.5.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.0.3
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ?
WP Cron: ?
Language: sv_SE
External object cache: ?

### Server Environment ###

Server Info: Microsoft-IIS/10.0
PHP Version: 8.0.10
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.76.1
OpenSSL/1.1.1l

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.5-MariaDB-1:10.5.5+maria~focal
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.1.1
WC Database Prefix: wp_
Total databasstorlek: 161.62MB
Datastorlek f?r databas: 136.33MB
Indexstorlek f?r databas: 25.29MB
wp_woocommerce_sessions: Data: 0.16MB + Index: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.09MB + Index: 0.17MB + Motor InnoDB
wp_woocommerce_order_items: Data: 0.31MB + Index: 0.13MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Data: 2.52MB + Index: 3.03MB + Motor InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Data: 0.31MB + Index: 0.47MB + Motor InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Data: 0.25MB + Index: 0.20MB + Motor InnoDB
wp_cff_facebook_feed_locator: Data: 0.13MB + Index: 0.03MB + Motor InnoDB
wp_cff_feeds: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_cff_feed_caches: Data: 0.03MB + Index: 0.02MB + Motor InnoDB
wp_cff_sources: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_comments: Data: 1.52MB + Index: 0.78MB + Motor InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Motor InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Motor InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_hfcm_scripts: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_learnpress_order_itemmeta: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_learnpress_order_items: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_learnpress_question_answermeta: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_learnpress_question_answers: Data: 0.09MB + Index: 0.00MB + Motor InnoDB
wp_learnpress_quiz_questions: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_learnpress_review_logs: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_learnpress_sections: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_learnpress_section_items: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_learnpress_sessions: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_learnpress_user_itemmeta: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_learnpress_user_items: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_nextend2_section_storage: Data: 0.09MB + Index: 0.06MB + Motor InnoDB
wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_nextend2_smartslider3_sliders: Data: 0.11MB + Index: 0.03MB + Motor InnoDB
wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_nextend2_smartslider3_slides: Data: 1.52MB + Index: 0.11MB + Motor InnoDB
wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_nf3_action_meta: Data: 0.06MB + Index: 0.00MB + Motor InnoDB
wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_nf3_field_meta: Data: 0.13MB + Index: 0.00MB + Motor InnoDB
wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_nf3_form_meta: Data: 0.06MB + Index: 0.00MB + Motor InnoDB
wp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_nf3_object_meta: Data: 1.52MB + Index: 0.00MB + Motor InnoDB
wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_nf3_upgrades: Data: 0.16MB + Index: 0.00MB + Motor InnoDB
wp_options: Data: 3.52MB + Index: 0.19MB + Motor InnoDB
wp_postmeta: Data: 18.52MB + Index: 13.03MB + Motor InnoDB
wp_posts: Data: 3.52MB + Index: 0.97MB + Motor InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_rank_math_analytics_gsc: Data: 0.02MB + Index: 0.06MB + Motor InnoDB
wp_rank_math_analytics_objects: Data: 0.09MB + Index: 0.05MB + Motor InnoDB
wp_rank_math_internal_links: Data: 0.28MB + Index: 0.09MB + Motor InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_rank_math_redirections: Data: 0.05MB + Index: 0.02MB + Motor InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_rank_math_sc_analytics: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Motor InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_term_relationships: Data: 0.06MB + Index: 0.02MB + Motor InnoDB
wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Motor InnoDB
wp_usermeta: Data: 2.52MB + Index: 3.03MB + Motor InnoDB
wp_users: Data: 0.11MB + Index: 0.08MB + Motor InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Data: 0.13MB + Index: 0.09MB + Motor InnoDB
wp_wc_download_log: Data: 0.06MB + Index: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Data: 0.16MB + Index: 0.19MB + Motor InnoDB
wp_wc_order_stats: Data: 0.14MB + Index: 0.17MB + Motor InnoDB
wp_wc_order_tax_lookup: Data: 0.09MB + Index: 0.11MB + Motor InnoDB
wp_wc_product_meta_lookup: Data: 0.09MB + Index: 0.13MB + Motor InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Motor InnoDB
wp_wfconfig: Data: 1.52MB + Index: 0.00MB + Motor InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wffilemods: Data: 5.52MB + Index: 0.00MB + Motor InnoDB
wp_wfhits: Data: 0.42MB + Index: 0.08MB + Motor InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_wfissues: Data: 0.05MB + Index: 0.06MB + Motor InnoDB
wp_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Motor InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wflogins: Data: 0.42MB + Index: 0.16MB + Motor InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Motor InnoDB
wp_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Motor InnoDB
wp_wfstatus: Data: 0.14MB + Index: 0.09MB + Motor InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wpgdprc_access_requests: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wpgdprc_consents: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wpgdprc_delete_requests: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wpgdprc_log: Data: 0.02MB + Index: 0.00MB + Motor InnoDB
wp_wpml_mails: Data: 84.52MB + Index: 0.00MB + Motor InnoDB
wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Motor InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Motor InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Motor InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Motor InnoDB

### Post Type Counts ###

attachment: 784
bookable_resource: 11
cookielawinfo: 26
custom_css: 6
custom-css-js: 1
elementor_library: 15
lp_course: 2
lp_lesson: 69
lp_question: 74
lp_quiz: 6
mc4wp-form: 1
ml-slide: 1
ml-slider: 2
nav_menu_item: 99
nf_sub: 924
oembed_cache: 11
page: 75
post: 22
product: 130
product_variation: 505
shop_coupon: 15
shop_order: 1461
shop_order_refund: 22
wc_booking: 553
wc_membership_plan: 5
wc_user_membership: 48
yith_wcpmr_rule: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (40) ###

ManageWP - Worker: av GoDaddy – 4.9.13
Query Monitor: av John Blackbourn – 3.8.2
Ajax Search Lite: av Ernest Marcinko – 4.9.5
GDPR Cookie Consent: av WebToffee – 2.0.8
Simple Custom CSS and JS: av SilkyPress.com – 3.38.1
Smash Balloon Custom Facebook Feed: av Smash Balloon – 4.1.1
Disable Comments: av WPDeveloper – 2.3.3
Google Tag Manager for WordPress: av Thomas Geiger – 1.14.2
Easy Sidebar Menu Widget: av phpbits – 1.0
Elementor Pro: av Elementor.com – 3.4.1
Elementor: av Elementor.com – 3.5.4
Find Posts Using Attachment: av Sergey Biryukov – 1.0
Header Footer Code Manager: av 99robots – 1.1.16
Head, Footer and Post Injections: av Stefano Lissa – 3.2.2
Hide Page And Post Title: av Arjun Thakur – 1.5.6
Loco Translate: av Tim Whitlock – 2.5.8
MC4WP: Mailchimp for WordPress: av ibericode – 4.8.6
Ninja Forms: av Saturday Drive – 3.6.7
Really Simple SSL: av Really Simple Plugins – 5.2.3
Redis Object Cache: av Till Krüss – 2.0.23
reSmush.it Image Optimizer: av reSmush.it – 0.4.2
Rank Math SEO: av Rank Math – 1.0.81.1
WooCommerce - Show only lowest prices in variable products: av Fernando Tellado – 0.9.29
Smart Slider 3: av Nextend – 3.5.1.3
Spam Destroyer: av Ryan Hellyer – 2.1.3
Thanks Redirect for WooCommerce: av Nitin Prakash – 3.0
Checkout Field Editor for WooCommerce: av ThemeHigh – 1.5.3
WooCommerce Bookings: av WooCommerce – 1.15.50 (en uppdatering till version 1.15.52 finns tillg?nglig)
WooCommerce Dynamic Pricing: av Element Stark – 3.1.27
WooCommerce Google Analytics Integration: av WooCommerce – 1.5.7
WooCommerce Memberships: av SkyVerge – 1.22.9 (en uppdatering till version 1.22.10 finns tillg?nglig)
WooCommerce PayPal Payments: av WooCommerce – 1.6.4 (en uppdatering till version 1.6.5 finns tillg?nglig)
WooCommerce: av Automattic – 6.1.1 (en uppdatering till version 6.2.0 finns tillg?nglig)
Wordfence Security: av Wordfence – 7.5.7
WordPress Importer: av wordpressdotorg – 0.7
WP Mail Logging: av Wysija – 1.10.2
WP Rocket: av WP Media – 3.10.6
WPComplete: av iThemes – 2.9.4
YITH Payment Method Restrictions for WooCommerce Premium: av YITH – 1.6.0
YouTube Channel: av Aleksandar Uro?evi? – 3.0.12.1

### Inactive Plugins (1) ###

Custom Product Tabs for WooCommerce: av YIKES
Inc. – 1.7.7

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Redis Object Cache Drop-In

### Must Use Plugins (1) ###

ManageWP - Worker Loader: av GoDaddy –

### Settings ###

API Enabled: –
Force SSL: –
Currency: SEK (kr)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Butikbas: #2 - /exempelsida/
Varukorg: #23409 - /varukorg/
Kassan: #11198 - /kassan/
Mitt konto: #1857 - /konto/
Allm?nna villkor: #23939 - /kopvillkor/

### Theme ###

Name: Hello Elementor Child
Version: 2.4.1.1634707131
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 2.5.0
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ?

### Templates ###

Overrides: –

### Memberships ###

Restriction mode:: Hide content only
Public content:: –
Excluded from discounts:: –
Membership plans:: 5
Revu Samarbeta i Molnet - Videokurs:: Members: 6Access method: Product(s) purchaseAccess length: Specific length (3 months)
Revu Redigera - Videokurs:: Members: 11Access method: Product(s) purchaseAccess length: Specific length (3 months)
Revu M?ta & M?ngda - Videokurs:: Members: 14Access method: Product(s) purchaseAccess length: Specific length (3 months)
Revu Start - Videokurs:: Members: 17Access method: Product(s) purchaseAccess length: Specific length (3 months)
Videokurs test:: Members: 0Access method: Product(s) purchaseAccess length: Unlimited

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: SE
WooCommerce currency supported: ?
PayPal card processing available in country: –
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?

### Action Scheduler ###

Complete: 968
Oldest: 2022-01-26 00:41:58 +0100
Newest: 2022-02-09 11:24:15 +0100

Pending: 36
Oldest: 2022-02-10 00:00:00 +0100
Newest: 2022-05-03 14:39:15 +0200

### Status report information ###

Generated at: 2022-02-09 11:47:31 +01:00

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Test to see if the issue has been resolved

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter orgiz

    (@orgiz)

    Thanks for the tips!

    I have tried to change the theme to Storefront/Twenty Twenty-Two and also inactivate ALL plugins except Woocommerce. The problem is still there!

    This led me to troubleshoot the webservers a bit more. The thing is that it’s only 1 site of about 100 Woocommerce sites that has this kind of problem on our servers.. So the webservers itself was never in my mind.

    After ALOT of digging i did find that when I use Dynamic Compression in IIS (we are using both brotil and gzip with brotil as prio 1) for MIME type text/html the error will sometimes occur. This is very strange.. But for now i have disabled Dynamic Compression for text/html and this solves the problem.

    I do not like this kind of workaround but for now it will do ?? ..

    Hi @orgiz

    Thanks for letting us know that the problem could be solved by disabling Dynamic Compression for text/html.

    I’ll go ahead and mark this thread as resolved. If you have any other questions, please feel free to create a new topic.

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘WooCommerce dashboard blank URI malformed’ is closed to new replies.