WooCommerce Customizer is inactive

  • Resolved salexys

    (@salexys)


    4 years, 2 months ago

    I have updated woocommerce to version 4.5.1 and got the message: WooCommerce Customizer is inactive. This plugin requires WooCommerce 3.0.9 or newer. Please update WooCommerce or run the WooCommerce database upgrade.

    After the woocommerce update, the database was also updated.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Steve

    (@skyvergesteve)

    Hey @salexys

    Thanks for contacting us about Customizer! Sorry to hear our plugin is giving you trouble. I am happy to help out ??

    The current release of Customizer will work with the 4.5.1 version of WooCommerce. Can you please go to your Plugins page and let me know what version of Customizer that you currently have installed?

    Cheers,
    Steve

    Thread Starter salexys

    (@salexys)

    Hi. WooCommerce Customizer 2.7.4

    Plugin Support Steve

    (@skyvergesteve)

    Hey @salexys

    Great, you are running the latest version, thank you for that.

    Just to make sure that the WooCommerce database upgrade routines completed successfully, can you please go to WooCommerce > Status > Tools and click the “Update database” tool to see if it helps? https://cloud.skyver.ge/o0u8lX04

    Could you give that a go and report back?

    Cheers,
    Steve

    Plugin Support Steve

    (@skyvergesteve)

    Hey @salexys

    It has been a while since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please create a new thread if you have further questions.

    Cheers,
    Steve

    Thread Starter salexys

    (@salexys)

    Unfortunately I removed the plugin and used another plugin.

    Plugin Support Steve

    (@skyvergesteve)

    Hey @salexys

    Sorry that you weren’t able to get the Customizer plugin to work, but happy to hear that you found an alternate solution! I will be closing this thread, but if you do decide to work with Customizer again, please open a new thread and we can continue to work on the error.

    Cheers,
    Steve

Viewing 6 replies - 1 through 6 (of 6 total)
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