WooCommerce Customer Account – Email Address Replaced
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Hi everyone,
Had a weird scenario reported recently.
We’re running the latest versions of WooCommerce & WordPress.
User A – Has had a WordPress account since April 2019 following them placing an order. I assume they created the account during checkout. Their account is created with the Customer user role, as expected.
User B – Placed an order Jan 2021. They checked out as a guest and never created an account.
In the last few weeks, User B attempted to reset the password on their WordPress account they don’t actually have (they checked out as a guest) using the using forgotten password process on the front end of the website. At this point, they get an email with user A’s username. They get logged in and it’s User A’s account. They email in a panic (fair enough) as they are wondering why they are seeing user A’s username etc.
Any thoughts how on earth User B’s email address would end up on User A’s WordPress account, or where to start diagnosing this? Bear in mind User B never actually had a WordPress account. They only had an order.
Ideally you’d look at the last updated on/by date on the user account of User A for some clues, but from what I can see WordPress doesn’t record this data.
I’m reasonably sure this isn’t a hack scenario, as both users are genuine customers. It feels more like a bug or sync issue.
We use MC4WP which syncs users with Mailchimp… could be something there. Or maybe caching?
Thanks
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This topic was modified 4 years ago by
s.m.me.
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This topic was modified 4 years ago by
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Hi there!
Reading through what you’ve described, I would indeed think that there is a caching problem involved. Can you please copy and paste the system report for this site? You can find it under WP Admin > WooCommerce > Status > Get system report > Copy for support.
If you have a caching plugin, I recommend turning it off and seeing if you can replicate the behavior.
Hi there,
System status report below as requested! Thanks,
### WordPress Environment ###
WordPress address (URL): (removed)
Site address (URL): (removed)
WC Version: 4.9.2
REST API Version: ? 4.9.2
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.8.3
Log Directory Writable: ?
WP Version: ? 5.6.2 – There is a newer version of WordPress available (5.7)
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: –
Language: en_GB
External object cache: –### Server Environment ###
Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.4.16
PHP Post Max Size: 10 MB
PHP Time Limit: 60
PHP Max Input Vars: 10000
cURL Version: 7.52.1
OpenSSL/1.0.2uSUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.48-MariaDB-1~stretch
Max Upload Size: 10 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?### Database ###
WC Database Version: 4.9.2
WC Database Prefix: wp_
Total Database Size: 719.81MB
Database Data Size: 431.42MB
Database Index Size: 288.39MB
wp_woocommerce_sessions: Data: 4.02MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 6.52MB + Index: 2.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 71.61MB + Index: 47.16MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.16MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.36MB + Index: 0.38MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
copy_wp_options: Data: 16.52MB + Index: 7.06MB + Engine InnoDB
copy_wp_yoast_indexable: Data: 7.52MB + Index: 8.58MB + Engine InnoDB
copy_wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
copy_wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
copy_wp_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
copy_wp_yoast_seo_links: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
copy_wp_yoast_seo_meta: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 2.02MB + Index: 2.78MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
wp_affiliate_wp_affiliatemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_affiliate_wp_affiliates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_affiliate_wp_creatives: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_affiliate_wp_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_affiliate_wp_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_affiliate_wp_payouts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_affiliate_wp_referralmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_affiliate_wp_referrals: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_affiliate_wp_rest_consumers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_affiliate_wp_sales: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_affiliate_wp_visits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 1.52MB + Index: 1.98MB + Engine InnoDB
wp_comments: Data: 34.56MB + Index: 26.09MB + Engine InnoDB
wp_create_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_followup_customers: Data: 1.52MB + Index: 2.61MB + Engine InnoDB
wp_followup_customer_carts: Data: 24.39MB + Index: 2.86MB + Engine InnoDB
wp_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_followup_customer_orders: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_followup_email_logs: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
wp_followup_email_orders: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
wp_followup_email_tracking: Data: 0.16MB + Index: 0.27MB + Engine InnoDB
wp_followup_followup_history: Data: 1.52MB + Index: 0.05MB + Engine InnoDB
wp_followup_order_categories: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_followup_order_items: Data: 2.52MB + Index: 4.55MB + Engine InnoDB
wp_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_group_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_map_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mc4wp_log: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 24.41MB + Index: 6.86MB + Engine InnoDB
wp_phone_orders_log: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 130.64MB + Index: 105.30MB + Engine InnoDB
wp_posts: Data: 9.52MB + Index: 7.06MB + Engine InnoDB
wp_redirection_404: Data: 1.02MB + Index: 2.08MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.16MB + Index: 0.05MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 20.55MB + Index: 22.06MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 0.95MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 2.52MB + Index: 1.94MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 5.52MB + Index: 7.06MB + Engine InnoDB
wp_wc_order_stats: Data: 2.52MB + Index: 3.41MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 1.52MB + Index: 0.97MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfBlockedIPLog: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfConfig: Data: 2.27MB + Index: 0.00MB + Engine InnoDB
wp_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfFileMods: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
wp_wfHits: Data: 1.02MB + Index: 0.23MB + Engine InnoDB
wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfKnownFileList: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfLogins: Data: 1.30MB + Index: 0.16MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfNotifications: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfStatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 0.31MB + Index: 0.38MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_exported_csv_items: Data: 6.02MB + Index: 1.02MB + Engine InnoDB
wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpgmza_datasets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_live_tracking_devices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps_has_custom_fields_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_markers_has_categories: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_markers_has_custom_fields: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_markers_has_ratings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_ratings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 8.52MB + Index: 8.58MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.39MB + Index: 0.00MB + Engine InnoDB### Post Type Counts ###
aiosrs-schema: 3
attachment: 987
bookable_person: 24
bookable_resource: 2
customize_changeset: 52
follow_up_email: 6
mc4wp-form: 2
nav_menu_item: 68
oembed_cache: 25
page: 42
personnel: 4
post: 161
product: 148
product_variation: 114
revision: 259
shop_coupon: 168
shop_order: 22541
shop_order_refund: 387
shop_subscription: 48
testimonials-widget: 84
wc_booking: 2314
wc_conditional_fee: 1
wc_voucher: 66
wc_voucher_template: 6
wpcf7_contact_form: 22### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?### Active Plugins (47) ###
ManageWP – Worker: by GoDaddy – 4.9.8
Admin Menu Editor: by Janis Elsts – 1.9.9
Controls for Contact Form 7: by Kaspars Dambis – 0.8.0
Contact Form 7: by Takayuki Miyoshi – 5.4
WooCommerce FedEx Shipping Plugin with Print Label: by PluginHive – 4.7.4
Goodlayers Personnel Post Type: by Goodlayers – 1.2.7
Goodlayers Portfolio Post Type: by Goodlayers – 1.3.4
Goodlayers Core: by Goodlayers – 1.7.8
HTML Page Sitemap: by – 1.3.3
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.3
MC4WP: Mailchimp for WordPress Premium: by ibericode – 4.8.14
Phone Orders for WooCommerce (Pro): by AlgolPlus – 3.5.2
PixelYourSite PRO: by PixelYourSite – 8.1.2
Really Simple CAPTCHA: by Takayuki Miyoshi – 2.1
Redirection: by John Godley – 5.0.1
Testimonials Widget Premium: by Axelerant – 4.0.1
WooCommerce Bookings: by WooCommerce – 1.15.37
WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.9.3
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.3.1
Follow-Up Emails: by WooCommerce – 4.9.12
WooCommerce GoCardless Gateway: by WooCommerce – 2.4.14
WooCommerce Stripe Gateway: by WooCommerce – 4.9.0
WooCommerce Google Analytics Pro: by SkyVerge – 1.10.0
WooCommerce Min/Max Quantities: by WooCommerce – 2.4.20
WooCommerce Name Your Price: by Kathy Darling – 3.2.1
WooCommerce PDF Product Vouchers: by SkyVerge – 3.9.1
WooCommerce Product Add-ons: by WooCommerce – 3.5.0
WooCommerce Product Bundles: by SomewhereWarm – 6.7.7
WooCommerce Google Product Feed: by Ademti Software Ltd. – 9.6.1
WooCommerce – ShipStation Integration: by WooCommerce – 4.1.41
WooCommerce Shortcodes: by WooThemes Claudio Sanches – 1.0.0
WooCommerce Smart Coupons: by StoreApps – 4.17.0
WooCommerce Subscriptions: by WooCommerce – 3.0.13
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.30
WooCommerce Xero Integration: by WooCommerce – 1.7.37
WooCommerce: by Automattic – 4.9.2 (update to version 5.1.0 is available)
Wordfence Security: by Wordfence – 7.4.14
Yoast SEO: by Team Yoast – 15.9.1
WP Crontrol: by John Blackbourn & contributors – 1.10.0
WP Google Maps – Gold Add-on: by WP Google Maps – 5.1.6
WP Google Maps – Pro Add-on: by WP Google Maps – 8.1.10
WP Google Maps: by WP Google Maps – 8.1.11
WP Mail SMTP: by WPForms – 2.6.0
WP Rocket: by WP Media – 3.8.5
Schema Pro: by Brainstorm Force – 2.4.0### Inactive Plugins (0) ###
### Dropin Plugins (1) ###
advanced-cache.php: advanced-cache.php
### Must Use Plugins (1) ###
ManageWP – Worker Loader: by GoDaddy –
### Settings ###
API Enabled: ?
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: accommodation-booking (accommodation-booking)
booking (booking)
bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: –
### WC Pages ###
Shop base: #1841 – /shop-online/
Basket: #1450 – /basket/
Checkout: #1451 – /checkout/
My account: #1452 – /my-account/
Terms and conditions: #1913 – /terms/### Theme ###
Name: Infinite
Version: (update to version 0 is available)
Author URL:
Child Theme: ?
Parent Theme Name: Infinite
Parent Theme Version: 3.3.5
Parent Theme Author URL: https://www.goodlayers.com
WooCommerce Support: ?### Templates ###
Overrides: infinite/woocommerce/archive-product.php
infinite-child/woocommerce/emails/customer-completed-order.php
infinite-child/woocommerce/emails/customer-new-account.php
infinite-child/woocommerce/emails/customer-processing-order.php
infinite-child/woocommerce/loop/add-to-cart.php
infinite/woocommerce/loop/pagination.php
infinite/woocommerce/single-product/meta.php
infinite/woocommerce/single-product/price.php
infinite/woocommerce/single-product/rating.php
infinite/woocommerce/single-product/related.php
infinite/woocommerce/single-product/review-meta.php
infinite/woocommerce/single-product/tabs/tabs.php
infinite/woocommerce/single-product/title.php### WooCommerce Google Product Feed options ###
Google merchant centre product feed: Enabled
Google merchant centre product review feed: –
Bing merchant centre feed: –
Google merchant centre local product inventory feed: –
Google merchant centre local products feed (legacy): –
Google merchant centre product inventory feed (legacy): –
Include variations in feed: Enabled
Send “item group ID”: –
Expanded schema markup: –
Debug key: 683c5f79-d7cd-44f0-91dc-6e170237543e### Subscriptions ###
WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: (removed)
Subscription Statuses: wc-active: 18
wc-expired: 14
wc-on-hold: 3
wc-cancelled: 13WooCommerce Account Connected: ? No
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure### Store Setup ###
Country / State: United Kingdom (UK)
### Subscriptions by Payment Gateway ###
other: wc-active: 2
wc-cancelled: 4Stripe: wc-active: 14
wc-cancelled: 3
wc-expired: 1
wc-on-hold: 3### Payment Gateway Support ###
Cash on delivery: products
Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
pre-orders### Product Bundles ###
Database Version: 6.7.7
Loopback Test: ?
Template Overrides: –### WooCommerce Customer/Order/Coupon Export ###
Automated exports: 1
Custom formats: 1
Next export: Scheduled on March 18
2021 11:42 pm### Action Scheduler ###
Complete: 4,516
Oldest: 2021-02-15 17:51:26 +0000
Newest: 2021-03-18 17:05:05 +0000Failed: 9
Oldest: 2021-03-08 09:23:47 +0000
Newest: 2021-03-08 09:23:47 +0000Pending: 44
Oldest: 2021-03-18 19:09:09 +0000
Newest: 2021-12-28 07:13:15 +0000### Name Your Price ###
Version:
Template overrides: –
`Hi @kumoink,
Thanks for sharing the System Status Report.
I see that you’re using WP Rocket for caching. As a first step, you will want to ensure that the plugin is configured correctly as explained here: https://docs.woocommerce.com/document/configuring-caching-plugins/
For further support with configuring the plugin, you can directly contact WP Rocket through their contact page: https://wp-rocket.me/contact/
I hope this helps.
Hi @kumoink,
Just a heads up, I’ll go ahead and mark this thread as resolved as it’s been inactive for a while. Hopefully, the above info was helpful.
Please feel free to create a new thread if you have further questions.
Thanks.
- The topic ‘WooCommerce Customer Account – Email Address Replaced’ is closed to new replies.
