Woocommerce creates multiple orders in payment pending even when payment is comp

  • Resolved judyangel

    (@judyangel)


    3 years, 1 month ago

    Hi,

    This site is using “PayPal Express Checkout Payment Gateway for WooCommerce ( Basic )” plugin by WebToffee.
    When customers go to complete an order via the PayPal payment option, at the back end of Woocommerce, it creates multiple orders in “pending payment” status. Then followed by the same order with a “Processing” status. The “Processing” status that correct order as the PayPal payment is successful. However, why are there all these order with “pending payment” status? They don’t dissappear and have to be manually moved to trash.

    The “Enable stock management” function is also disabled.

    Hope you can help, thanks!

    • This topic was modified 3 years, 1 month ago by judyangel.
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