Woocommerce Coupon value does not update

  • Resolved tccand

    (@tccand)


    2 years ago

    Hello,

    I am not sure if this is intended or not.

    Here is what happens:

    I have a product and a coupon added to an order in woocommerce latest version (7.5.0).
    When I edit the product quantity, the total discount is updated. But the coupon value is not.

    https://www.awesomescreenshot.com/image/38049544?key=b1e698552a43db1768212515971b2d92

    This produces incompatibility issues with other modules.

    Workaround Solutions:
    Add another coupon and then remove it.
    Remove the coupon and then add it again.

    Thank you,

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @tccand

    Thanks for reaching out!

    I understand the total discount is not updated when you edit the product quantity, correct?

    Just to confirm that you also have tax for this product entitled, HAPPY worth 2,38, correct?

    For us to check this further, please share with us a screenshot of the following settings below:

    • General Settings (WooCommerce > Settings > General)
    • Tax Settings (WooCommerce > Settings > Tax)
    • Tax Classes (Standard Rate, Reduced Rate, etc)
    • Coupon Settings (Marketing > Coupons)

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Hi @tccand ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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