woocommerce coupon usage

  • Resolved aleksejsz

    (@aleksejsz)


    3 years, 4 months ago

    Hi,

    Is it possible to limit coupon usage per user if user not registred?
    I gave a user coupon code, when he purchased some product, entered the code and got discount. It’s work when purchase on the same PC, but if it will use it on other pc, restriction will not work.
    May be there is some solution?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mcampal – a11n

    (@mcampal)

    Hi there,

    WooCommerce offers the option to restrict the coupon usage to specific email addresses, and you can also set Usage limit per user as explained here: Usage limits

    Note that the usage limits are applied per customer, so if the guest user uses the same email address, then the coupon would be rejected when placing the order. The WooCommerce coupon usage limits do not depend on the device being used for placing the order.

    I hope this helps!

    Best,

    Thread Starter aleksejsz

    (@aleksejsz)

    Hi,

    Unfortunately I can not use restriction by email.
    Ok, but if the guest user will use a new email it could use coupon again?

    Thanks,

    BR

    Plugin Support mcampal – a11n

    (@mcampal)

    Hi there,

    When the usage limit for a coupon is set, it will be applied based on the account ID for logged-in users and based on the billing email address for guest customers.

    If the guest customer places an order with a different billing email address, they will be able to use the coupon again.

    I hope this helps to clarify.

    Best,

    Thread Starter aleksejsz

    (@aleksejsz)

    Hi,

    Yes, thank you for clarification it was very helpful!

    BR

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi @aleksejsz ??

    I’m glad to hear that my colleague response was very helpful ??

    Great! I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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