Woocommerce connection issue

  • Resolved alexbeldan

    (@alexbeldan)


    2 years, 4 months ago

    I am trying to use the woocommerce app. Jetpack is connected to my site. My woocommerce site is all set up just fine. When I try to log into the app it says “It looks like [website] is not a woocommerce site. Install the woocommerce plugin on your site and then refresh the app.” I have tried many things, including disabling my security plugins, and nothing has fixed it. Any thoughts?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    Could you please share a copy of your site’s System Status so we can get a better understanding of your site setup? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter alexbeldan

    (@alexbeldan)

    
### WordPress Environment ###

WordPress address (URL): https://thecueguy.com
Site address (URL): https://thecueguy.com
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.25
PHP Post Max Size: 512 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 8.0.28-0ubuntu0.20.04.3
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wp_eirdsj_
Total Database Size: 70.85MB
Database Data Size: 63.10MB
Database Index Size: 7.75MB
wp_eirdsj_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_eirdsj_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_eirdsj_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_actionscheduler_actions: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
wp_eirdsj_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_actionscheduler_logs: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_eirdsj_aioseo_cache: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_aioseo_notifications: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wp_eirdsj_aioseo_posts: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_eirdsj_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_fbv_attachment_folder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_at_logs: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_at_meta: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_botsignal: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_ip_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_ips: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_req_logs: Data: 1.39MB + Index: 0.22MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_resultitem_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_resultitems: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_scanitems: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_scanresults: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_scans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_icwp_wpsf_user_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_iqblock_logging: Data: 0.36MB + Index: 0.11MB + Engine InnoDB
wp_eirdsj_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_eirdsj_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_eirdsj_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_eirdsj_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_eirdsj_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_eirdsj_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_eirdsj_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_options: Data: 5.16MB + Index: 0.08MB + Engine InnoDB
wp_eirdsj_postmeta: Data: 1.22MB + Index: 0.34MB + Engine InnoDB
wp_eirdsj_posts: Data: 2.16MB + Index: 0.06MB + Engine InnoDB
wp_eirdsj_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_eirdsj_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_eirdsj_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_eirdsj_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_eirdsj_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_eirdsj_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wffilemods: Data: 11.52MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wfhits: Data: 1.50MB + Index: 0.16MB + Engine InnoDB
wp_eirdsj_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_eirdsj_wfknownfilelist: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_eirdsj_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eirdsj_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_eirdsj_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_eirdsj_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wp_eirdsj_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eirdsj_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
wp_kh2q33_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_kh2q33_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_kh2q33_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_at_logs: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_at_meta: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_botsignal: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_events: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_ip_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_req_logs: Data: 0.19MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_resultitem_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_resultitems: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_scanitems: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_scanresults: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_scans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_icwp_wpsf_user_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_kh2q33_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_kh2q33_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_kh2q33_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_kh2q33_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_kh2q33_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_kh2q33_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_options: Data: 3.47MB + Index: 0.09MB + Engine InnoDB
wp_kh2q33_postmeta: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
wp_kh2q33_posts: Data: 1.52MB + Index: 0.09MB + Engine InnoDB
wp_kh2q33_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_kh2q33_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_kh2q33_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_kh2q33_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_kh2q33_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_kh2q33_wfconfig: Data: 1.38MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wffilemods: Data: 9.52MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wfhits: Data: 0.45MB + Index: 0.08MB + Engine InnoDB
wp_kh2q33_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_kh2q33_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_kh2q33_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_kh2q33_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wp_kh2q33_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_kh2q33_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_kh2q33_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_kh2q33_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_kh2q33_woof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_kh2q33_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 131
custom_css: 1
feedback: 7
mailpoet_page: 1
nav_menu_item: 14
page: 10
post: 2
product: 120
revision: 29
wp_global_styles: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (14) ###

All in One SEO: by All in One SEO Team – 4.2.3.1
Code Snippets: by Code Snippets Pro – 3.2.0
Creative Mail by Constant Contact: by Constant Contact – 1.5.3
DreamHost Panel Login: by DreamHost
danielbachhuber – 1.0.0

FileBird Lite: by Ninja Team – 5.0.2
iQ Block Country: by Pascal – 1.2.17
Jetpack: by Automattic – 11.1.2
MailPoet 3 (New): by MailPoet – 3.93.0
WooCommerce Payments: by Automattic – 4.5.0
WooCommerce Shipping & Tax: by WooCommerce – 1.26.2
WooCommerce: by Automattic – 6.7.0
Wordfence Security: by Wordfence – 7.6.0
Shield Security: by Shield Security – 15.1.6
WPForms Lite: by WPForms – 1.7.5.5

### Inactive Plugins (2) ###

OptinMonster: by OptinMonster Popup Builder Team – 2.8.1
WP Mail SMTP: by WPForms – 3.5.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #8 - /shop/
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 4.1.1
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://thecueguy.com
Subscription Statuses: –
WooCommerce Account Connected: ? No

### Store Setup ###

Country / State: United States (US) — Arizona

### Payment Gateway Support ###

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-28 23:07:11 -07:00
Options: ?
Notes: 66
Onboarding: completed

### WooCommerce Payments ###

Version: 4.5.0
Connected to WPCOM: Yes
Blog ID: 209173082
Account ID: acct_1LPtTM2Hg64if9FY

### Action Scheduler ###

Complete: 354
Oldest: 2022-06-28 17:02:54 +0000
Newest: 2022-07-28 22:58:15 +0000

Pending: 7
Oldest: 2022-07-28 23:05:44 +0000
Newest: 2022-07-29 21:06:02 +0000

### Status report information ###

Generated at: 2022-07-28 15:58:34 -07:00
    Mirko P.

    (@rainfallnixfig)

    Hi @alexbeldan,

    Thank you for sending over your system status report.

    Are you signing in to the mobile app using the correct WordPress.com username and password associated with the site running WooCommerce? If you want to review the steps to use the mobile app please check out this document:

    https://woocommerce.com/document/jetpack-setup-instructions-for-the-woocommerce-mobile-app/

    If you’re still having trouble, please contact us at WooCommerce.com > My Account > Support.

    You may need to log into your WooCommerce.com account before you can access that page. Include a link to this forum thread, so that we can keep track of what’s already been done.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Woocommerce connection issue’ is closed to new replies.

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