• Resolved stringaball

    (@stringaball)


    Hi, I get the message from my wordpress backend to connect my shop with WooCommerce, because otherwise it is at risk. So but if click on connect and log in into my wordpress account – it automatically opens another Webshop I did for a different client of mine… Do I have to open up a agency account or something?

    The page I need help with: [log in to see the link]

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  • Plugin Support Reynier (a11n)

    (@reynierc)

    Hi @stringaball

    Thanks for reaching out! It sounds like you might be logged into the WooCommerce account / WordPress.com account associated with your other client’s shop. Could you please try try signing out of that account first, clear your browser’s cache, then, go back to your shop’s WordPress backend and click “Connect” again. This time, sign in with the account that you want to link to this shop.

    Let me know how it goes after trying these steps, or if you have additional questions, please feel free to ask.

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