Woocommerce Conflict with a Plugin

  • Hi there.
    So I have this endless loading circle on the payment section.
    I’ve done a bit of trouble shooting and Found out that is my plugin “Igloo” that causes this, because as soon as I de-activate it, the checkout works perfectly.

    the problem is that my entire website is built on that plugin (is a page editor) and If i disable it permanently, the website doesn’t work anymore.

    A few years back I had the same problem and a developer fixed it adding some php code on the checkout page, however I’m unable to find the code (it’s a website I can’t access anymore) and I’m unable to reach him out.

    Can anyone tell me what to do to fix this ? Thank you

    • This topic was modified 4 years, 11 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You’re using a commercial plugin, so please use their official support channel. We feel they are best equipped to support their products.

    https://sambakker.zendesk.com/hc/en-us

    Commercial products are not supported in these forums.

    Thread Starter emilstyle

    (@emilstyle)

    They do not answer, already tried several times.
    I feel the plugin is abandoned.

    Anyone knows any php fuction to disable to plugin just on the checkout page ?
    Logically this should work.. if the plugin doesn’t load on checkout then it should be fine no ?

    You would have to hire a developer to make that customization for you. There is no easy way that works in all situations to stop a plugin from loading on a single page.

    Thread Starter emilstyle

    (@emilstyle)

    Okey I will do. Thank you anyway ??

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    If the plugin is abandoned, you should really think about rebuilding the site without it. I know… not how you want to spend your time, but in the long run, you’re going to have to anyway.

    Thread Starter emilstyle

    (@emilstyle)

    Well I kinda know that but unfortunately i have too much work for now to put myself into doing something so big… I will at some point but for now is better if I make it work in this way

Viewing 6 replies - 1 through 6 (of 6 total)
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