Woocommerce compatible problem

  • Resolved Betty Maszlay

    (@papireper)


    7 years ago

    Dear Support,

    I need your kindly help.

    According to my tests Huge IT Slider plugin has got some compatible problem with WooCommerce latest version: After updated WooCommerce I can’t edit products (blank page) when Slider plugin is switch on. When I turn it off, products are editable again.

    Could you please help me out?

    Thank you in advanvce! ??

    WP: 4.9 (latest version)
    Huge IT Slider: 4.0.6 (latest version)
    WooCommerce: 3.2.4 (latest version)
    Theme: Legenda Child Theme
    URL: https://wp.hajbolt.hu

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • huge-it-support-1

    (@huge-it-support-1)

    Dear papireper,

    Thanks for reaching out us.
    Please be kindly informed that we have tested the Image Slider plugin together with the WooCommerce plugin using the same versions of them on two different PC.
    The problem didn’t appear on both.

    May we kindly ask you to try to deactivate/activate the plugin, clear browser cache and change your theme to one of WordPress default themes in order to check if the issue still exists or not?

    Thanks

    Thread Starter Betty Maszlay

    (@papireper)

    Thank you, it was really the theme…

    Sorry for disturbing!

    Thank you for your kindly help! ??

    huge-it-support-1

    (@huge-it-support-1)

    Dear papireper,

    We are so happy with the results you got ??
    Thank you very much for keeping us informed.
    In the case, if you need our help any further, feel free to ask.
    We will be glad to assist.

    Wish you all the best!

Viewing 3 replies - 1 through 3 (of 3 total)
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