woocommerce.com – Help with my account

  • Resolved jetpackfancybox

    (@jetpackfancybox)


    4 years, 8 months ago

    I have a problem my account on the site woocommerce.com
    The account is verified and we do not have access to the tabs: My Subscriptions – Support – Credit Card.
    Message appears: “In order to access this section of your account please verify your email address”.
    I have the Support tab locked..
    Cyclically on June 26, a fee of USD 36 is charged, I want to disable it, but I cannot. Please help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Niels Lange

    (@nielslange)

    Hello @jetpackfancybox,

    I looked up your WooCommerce.com account and your email address seems to have been verified in the meantime. I was also able to access the tabs that you mentioned above, when accessing your account. Can you confirm that you already have access to these tabs in the meantime?

    Hi @jetpackfancybox,

    It’s been a while since we last heard from you so hopefully, that means your account situation has been resolved. If you are still having trouble, please let us know.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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