• Resolved pinkiesiow

    (@pinkiesiow)


    I recently added WooCommerce plug in to my wordpress v 6.1.1 site and found there was a clash. Once loaded, coding messages appeared on my website.

    The theme is Astra 4.0.0 PHP 8.0.

    Any suggestions as to what I can do to add an ecommerce page to my site?

    TIA.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Roxy

    (@roxannestoltz)

    Hi @pinkiesiow ,

    Thanks for reaching out!

    I understand that after installing WooCommerce, coding messages appeared on your site, is this correct?

    Please could you clarify what the exact messages are, that appear on your site?

    Also, I’d like to get a better understanding of both your current site setup, as well as the exact issue you are experiencing. This being said, please could you share the following:

    • System Status Report: navigate to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.
    • Screenshot: Share a screenshot of the messages you are seeing on your end, as well as where you are seeing this.

    Snipboard.io?can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Once you have these, please share them in your response here.

    Cheers!

    Roxy

    (@roxannestoltz)

    Hi @pinkiesiow ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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