Woocommerce Checkout Spinner Top of Page?

  • Resolved fuzzyfluid

    (@fuzzyfluid)


    4 years, 11 months ago

    Hi there, when you click “Checkout”, the spinner stays at the top of the page and it appears to the regular visitor that the checkout isn’t going through? I do see the spinner at the top of the page, but would probably like to prevent the visitor from hitting checkout again and letting them know their order is being processed.

    please advise,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @fuzzyfluid!

    Whenever I’ve seen this in the past, it’s been due to a plugin or theme conflicting with WooCommerce.

    With that said, I would recommend you temporarily switch to a default theme, like Storefront, to see if the issue persists. If the issue goes away, then you’ll need to contact your theme author to resolve this. If the issue is still there, then you’ll need to disable all your plugins, except for WooCommerce, to see if that resolves the issue. If it does, please re-enable your features one at a time until it breaks again, and then contact the author of the conflicting plugin.

    You can read more about the conflict testing process here:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Cheers!

    Thread Starter fuzzyfluid

    (@fuzzyfluid)

    Thanks for the reply! I ultimately used

    .blockUI.blockOverlay { background-color:#000000; position: fixed !important; }

    to force the overlay. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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