Woocommerce checkout required fields error even though they are filled

  • Resolved ms

    (@mikestavroulakis)


    2 years, 12 months ago

    Hello everyone,
    I have this problem on checkout. I am filling all the required fields for checkout but i always get the notification that each of them must be filled. It wasnt always like this. I have woocommerce, wordpress, etc updated. I had deactivated all related plugins. I am using divi. Which are the possible causes for this?
    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @mikestavroulakis,

    From what you describe this could be likely caused by a conflict with your theme or with another plugin.

    I had deactivated all related plugins. I am using divi

    Can you confirm the issue persists when you disable all plugins (except WooCommerce) and change the theme from Divi to Storefront?

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    If the above doesn’t help, please share a screenshot of the error and the detailed steps we have to follow to reproduce the same error on your site. For making screenshots, check out this walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/.

    Let us know how it goes.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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